Job Information
Sosuite Operations Associate in Philadelphia, Pennsylvania
At Sosuite, our mission is to transform how people live and travel. Sosuite provides beautiful, playful, and homey apartment suites for the modern traveler. We provide everything our guests need for a comfortable stay, whether that's 3 nights or 3 months.
Sosuite started in 2019 and now boasts over 250 bedrooms throughout Philadelphia. We are looking for a motivated team player to join as Operations Associate. You will join a well-oiled team to keep our short-term-rental apartments running smoothly, helping with things such as moving and assembling furniture, fixing and replacing smart home devices, setting up new apartments, performing inventory management, delivering requested items to guests, and much more. This is a great position for a self-directed individual who likes to keep moving and work with their hands.
Who we're looking for:
A tech-savvy Operations Associate, working 5 days per week
Weekend availability required
A valid driver license and a clean driving record required
Someone based in Philadelphia and excited about joining a small team
Someone with a positive attitude - we lift our coworkers up and extend hospitality to everyone
Willing and able to do a physically demanding job
Compensation & Benefits:
W-2 full-time position
Starting pay: $16-$17 per hour
Overtime pay: 1.5x on Sosuite's observed holidays (New Years, Memorial Day, MLK Day, Independence Day, Labor Day, Thanksgiving, Christmas)
Paid Time Off and paid Sick Leave accruing throughout the year
Flexible Unpaid Time Off accruing throughout the year
401k retirement plan available with employer matching
Happy hour events
What you'll be doing at Sosuite:
Work 5 days per week, including weekends
Work 7-8 hours per day, typically starting in the morning
Deliveries: drive a van around Philadelphia delivering supplies and keeping inventory locations stocked
Stairs: Walk up and down stairs, sometimes with heavy loads such as furniture
Transport: transport people to and from job sites using the company van
Inventory Management: perform cycle counts and receive deliveries
Inspections: conduct room inspections to ensure our apartments are clean, stocked, and guest-ready
Light maintenance: complete light maintenance tasks such as changing lightbulbs, changes batteries, and troubleshooting WIFI issues
Furniture: move and assemble furniture
Onboarding: set up new apartments by painting, installing furniture, delivery kitchen supplies, and similar
Report any maintenance issues, safety hazards or damage of Sosuite property
Clock in and out for shifts and breaks on time and as requested by supervisors or managers
Use mobile applications to communicate completed cleanings or report problems
Return company property and equipment to central locations once work has been completed
What you need to be successful:
Eligible to work in the United States
Ability to walk up several flights of stairs to access the apartments at multiple locations in Philadelphia
The ability to use mobile applications as instructed
Physical stamina and mobility including ability to reach, kneel, and bend
Ability to lift, push, and pull required loads, including up and down several flights of stairs (usually about 50 lbs)
A positive attitude, and the ability to work effectively both in a team environment as well as independently
What you'll get when joining Sosuite:
A team to help you grow professionally and personally
Quarterly team events
An annual free night at a Sosuite location #staycation
A positive and empowering team environment
We have a great team, and we hold ourselves to the highest standards of quality. If you're good at what you do, we want you on our team.
