Job Information
Philadelphia Museum of Art Member Records Specialist in Philadelphia, Pennsylvania
We Are Committed to an Inclusive Workplace
At the Philadelphia Museum of Art, we actively seek to employ a diverse group of people who embody our organizational values. We welcome and encourage individuals of all backgrounds to apply, especially those from marginalized and underrepresented groups in the museum field, who are inspired by our shared purpose and enjoy working collaboratively with others.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status.
How You Will Contribute
The Member Records Specialist is responsible for processing gifts for the Advancement Department with timeliness and accuracy, as well as coordinating membership fulfillment material and mailings to support the department.
Specifically, you will:
Administrative Support 20%
Generate acknowledgement letters and cards and prepare mailings
Initiate receipting process and generate receipts
Assist with other administrative tasks as assigned
General Support 80%
Ensure that all membership and annual fund gifts are recorded into the Raiser’s Edge database
Reconcile batches in Raiser’s Edge and prepare batches for daily deposit
Communicate with Advancement Operations and various key department employees to ensure accurate processing of gifts and for financial integrity and accuracy
Extract lists for mailing and emailing as part of the monthly renewal/acquisition process
Locate and correct data entry errors
Perform other related duties as assigned
Your background and experience include:
Familiarity with Raiser’s Edge, gift processing, and Siriusware ticket database
Superior data entry speed, accuracy, and attention to detail
Proficiency in Microsoft Word, Excel, and Access
Ability to handle confidential information in a discreet manner
Excellent organizational, problem-solving, and oral and written communication skills
Position and Compensation Details
The hourly rate for this position is $20.87.
This position is Full-Time, Non-Exempt, and 35 hours per week.
This position is part of the AFSCME Local 397 bargaining unit.
This position reports to the Director of Advancement Operations.
Able to remain stationary for extended periods of time, to utilize computers and other office equipment required of this job, to perform physically administrative duties in a typical interior office environment, gallery, or exhibit space, and to access most public and staff areas of the museum campus.
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
Institutional Requirements
Upholds the professional standards of the field, always acts in a manner that is consistent with the best interests of the museum and protects and enhances its reputation and standing within the community of museums.
Adheres to the museum’s code of ethics and Employee Handbook and avoids any real or perceived conflicts of interest.
Shows respect for co-workers and visitors and an understanding of and appreciation for the diversity of the museum’s staff, volunteers, and audiences.
Maintains confidentiality.
Adheres to all museum protocols, procedures, rules, and policies.
Application Timeline
Applications will be reviewed on a rolling basis. We encourage candidates to apply early as the position will close once we have a robust applicant pool or a candidate has been selected.
What We Offer
Our employees are at the center of the museum. As an employee, you will have access to numerous museum perks including, but not limited to:
Free general admission to the museum for you and your immediate family
Discounted guest tickets for admission
Discounts on gift memberships
Special staff tours and presentations from our curatorial and conservation teams
Discounts at the museum restaurant, museum cafés, and museum retail and online stores
We offer a comprehensive benefits package for employees including:
Medical, dental, and vision benefits
Fully paid short-term disability insurance, long-term disability insurance, and life insurance
Health savings or flexible spending account program
Retirement savings program with museum match
Paid vacation, personal days, sick days, and holidays
*Eligibility for certain benefits is based on a variety of factors including the employee’s regular schedule and tenure.
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