Easter Seals Jobs

Job Description

Insight Global is seeking a Knowledge Management Data & Application Specialist to join the team of an AM 200 law firm out of their center city Philadelphia, Wilmington or Philadelphia suburb offices.

The KM Data & Applications Specialist will manage the data flow and applications used to produce fact-based reporting, analysis, and analytical models in a way that helps drive knowledge based decision-making across the firm. This role should be able to define and implement business measurement and reporting strategies that align with firm goals. Additionally, this role will support vendor-based tools, the organization of cross-department knowledge, as well as the improvement of internal processes.

ESSENTIAL FUNCTIONS AND JOB RESPONSIBILITIES

Reporting and Application Management

Serve as primary front end administrator for the firms knowledge management platform, Foundation.

Interpret existing financial, relationship and engagement data, and produce meaningful reports focused on business trends/opportunities, growth objectives, and actionable takeaways.

Support targeted firm KPI dashboards and deliver cross-channel performance reports with actionable insights - tying together information from data and analytics tool (PowerBI and Qlik), CRM (InterAction), opportunity tracking, Google analytics, and other digital marketing tools.

Help implement data tracking into various firm initiatives and existing technologies.

Work with core functional areas to implement analytics to support attorney service group and department growth

Spot opportunities to try new innovative methodologies and improve analytical procedure

Work daily with data visualization platforms such as Qlik and PowerBI.

Process and Project Improvement

Leverage data and team input to recommend process improvements, new technology solutions and advisable strategies.

Project manage the implementation or development of operational technologies and processes.

Recommend and help implement new ways to organize and leverage firm-related data.

Training

Help create, preserve and train departments on best practices, interpretation of data and newly available tools.

Help train attorneys on input and interpretation of data and analytics, as well as attorney-facing tools.

This role is hybrid, in the office 2 days per week. This role is open to the firms' center city Philadelphia office, Chesterbrook office or Wilmington, DE office.

Compensation:

$70K to $85K per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education. Benefits are provided.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

-Bachelors degree (knowledge management, statistics/economics, marketing, information systems)

-4+ years of experience in this area of business, experience working with large datasets using data analysis tools

-Experience working with large datasets using data analysis tools such as Excel (pivot tables, VB scripting), PowerBI, Qlik Sense, Google Analytics, Access, Business Objects, Tableau, or SQL. -Experienced with "Foundation" (a software), skilled in using Foundation as an administrator, with experience in managing client, matter, and company profiles, as well as layouts, custom fields, user and group settings, permissions, and content profiles. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.