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Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

The Executive Director, Enterprise Marketing is a key member of the Marketing leadership team responsible for developing and executing strategies to drive growth in Comcast Business’ Enterprise segment. This includes identifying, cultivating and managing strategic partnerships and executive engagement opportunities to drive new business opportunities, generate revenue and support our sales teams in closing new business. This individual will lead a team of professionals with responsibilities including management of Comcast Business’ Customer Advisory Boards (CABs), Executive Briefing Center (EBC) programs, Tech Partnerships, Account-based Marketing, Vertical Marketing Strategy (including Federal Government), and Ecosystem Engagements, along with other sponsorships and initiatives. The ideal candidate will be experienced in inspiring and motivating teams, coaching and developing people, and partnering with sales organizations to drive shared objectives.

Job Description

Core Responsibilities

• Sets a vision for the team and leads and motivates team members to achieve goals. Provides coaching and development opportunities for team members.

• Oversees the recruiting, hiring and evaluating of Marketing staff to ensure that the appropriate level of support is available and maintained.

• Engages stakeholders to create the commercial marketing strategy for Enterprise overall and CB’s Core Verticals inclusive of Public Sector.

• Collaborates closely with sales teams and leadership to drive alignment on vertical and account priorities, and to jointly pursue new pipeline, accelerate deals and close business.

• Establishes and nurtures strong relationships with key decision-makers at partner companies and top enterprise prospects & existing customers, positioning Comcast Business as a trusted partner.

• Researches and identifies new strategic partnership and executive engagement opportunities. Develops a comprehensive partner marketing strategy including joint go-to-market plans. Assesses partner capabilities and potential for mutual benefit.

• Oversees the development, implementation and management of Customer Advisory Boards to foster collaboration and feedback from key customers, deepen relationships, and ultimately drive account growth.

• Leads the strategic direction the EBC, ensuring a world-class experience for executive visitors at multiple locations.

• Facilitates priority customer relationship engagements at VIP hospitality and thought leadership forums.

• Serves as primary stakeholder supporting ABM efforts for Field Top Accounts and Comcast Business Global accounts.

• Engages with Business Analytics, Operations and Sales to develop and improve reporting and analysis on account activity and marketing program effectiveness to ensure achievement of goals and continuous improvement.

• Consistent exercise of independent judgment and discretion in matters of significance.

• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.

• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

• Win as a team - make big things happen by working together and being open to new ideas.

• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

• Drive results and growth.

• Respect and promote inclusion & diversity.

• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Leadership; Customer Relationships; Marketing Strategies

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +, 5-7 Years, 2-5 Years, 0-2 Years, 15 Years +, 7-10 Years

Job Family Group: Marketing