Easter Seals Jobs

What you’ll do:

A. Order Process

• Order fulfillment for all service orders-taking care of service order upon PO receipt till delivery, scheduling and billing

• For contract PO- ensure PM servicing/ additional jobs copes is planned and billed according to quotation

• Prepare service agreement and follow up with customer on the return signed service agreement

• Record all service order and ensure all billing completed as planned before month end closing

B. Scheduling

• Co-ordinate with contractor for work schedule

• Preparing service appointment related paperwork with customer e.g. apply PTW, submit site required documents, name list, etc.

C. Issue Purchase Requestion

• Checking and verifying all contractor cost before issue PR for SCM issue PO, this is including Malaysia and Vietnam , Philippines( all under ledger 5901)

• Issuing PR for spare parts purchase under comprehensive maintenance

D. Warranty

• Handling warranty’s enquiry e.g checking warranty status for SG, Malaysia

• Verifying extended warranty PO and coordinating with distributor to obtain UPS/user information for warranty cert

• Update SAP for period of warranty extension UPS

• Process local warranty claim process and issue RMA ;CPS IFAR for engineer

• Assisting to knock off spare parts used in comprehensive maintenance from SAP including Malaysia and Indonesia

E. To be committed & responsible for Quality Management System:

• Implement the process approach and risk-based thinking

• Provide the necessary support to fully implement and sustain the QMS

• Communicating to the organization the importance of conforming to QMS requirements

• Engage, direct, and support individuals and e nsuring the QMS meets its goals

Qualifications:

Advance Diploma, Bachelor Degree is a bonus

More than 5 years working experience as an administrative executive

ERP (SAP) proficient, Microsoft Office, high proficiency in Excel is a bonus

Excellent communication, collaboration and organizational skills