Job Information
Commonwealth of Pennsylvania Veterans Services Officer, DMVA in Pennsylvania
Veterans Services Officer, DMVA
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Veterans Services Officer, DMVA
Salary
$58,035.00 - $88,235.00 Annually
Location
Philadelphia County, PA
Job Type
Non-Civil Service Permanent Full-time
Job Number
N-2024-10508
Department
Department of Military & Veterans Affairs
Division
MV Vets Srvs Philadelphia
Opening Date
10/25/2024
Closing Date
11/3/2024 11:59 PM Eastern
Job Code
48250
Position Number
50697188
Union
Non-Union
Bargaining Unit
A3
Pay Group
ST07
Bureau / Division Code
00136202
Bureau / Division
Veterans Services Philaelphia
Worksite Address
5000 Wissahickon Avenue
City
Philadelphia, Pennsylvania
Zip Code
19144
Contact Name
Brett Beatty
Contact Email
brebeatty@pa.gov
Description
Benefits
Questions
THE POSITION
Are you passionate about improving the lives of veterans and their families? Consider becoming a Veterans Services Officer with the Department of Military and Veterans Affairs in our Philadelphia Veterans Services Office. In this role, you will work hand-in-hand with veterans and dedicated advocates to meet their needs. You will play a vital role in offering crucial advice, support, and guidance through outreach, intake, and counseling on available benefits. Your efforts will significantly impact the lives of those who have served by helping them access essential benefits. If you are committed to advocating for veterans, this is an ideal opportunity for you.
Watch this video (https://www.flickr.com/photos/panationalguard/40381884892/in/album-72157689769595704/) to see how you can make a difference caring for Pennsylvania's veterans working for the Department of Military and Veterans Affairs. Come join the DMVA team, apply today!
DESCRIPTION OF WORK
In this position, you will guide and assist veterans through every phase of the benefit claims process. You will prepare benefit applications that comply with legal requirements specific to each type of benefit. Your role will involve representing and advocating for veterans in the preparation, presentation, and securing of their claims. You will help veterans gather the necessary evidence to support successful claims for benefits and conduct interviews with claimants to facilitate the development of their claims. Additionally, you will communicate with medical professionals to acquire the medical evidence needed for claims and provide them with the necessary forms, including HIPAA waivers, to ensure a successful claims process.
Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD_NEOGOV.asp?p=50697188) .
Work Schedule and Additional Information:
Full-time employment, 37.5 hour work week
Work hours are 8:15 AM to 4:30 PM, Monday - Friday, with a 45-minute lunch.
Telework: You may have the opportunity to work from home (telework) full-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Philadelphia.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
One year as a Veterans Services Specialist, DMVA (commonwealth title); or
Five years of experience in analyzing and determining individuals' eligibility for public benefits or services programs. or
One year of experience in analyzing and determining individuals' eligibility for public benefits or services programs and a bachelor's degree in human services, business administration, public administration, or a related field; or
An equivalent combination of experience and training.
Special Requirements:
All positions in this job are required to possess valid accreditation by the U.S. Department of Veterans Affairs as a veterans service officer or eligibility for accreditation within one year from the date of employment.
Additional Requirements:
You must be able to perform essential job functions.
Preferred Qualifications (not required):
Knowledge of interviewing techniques used to gather information for public assistance programs and their eligibility requirements.
Ability to establish and maintain effective working relationships and to communicate effectively both orally and in writing.
Class C Driver's License
Willing to travel which may require overnight stays on short notice.
Legal Requirements:
A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
How to Apply:
Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov .
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !
See the total value of your benefits package by exploring ourbenefits calculator.
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.
*Eligibility rules apply.
01
Have you been employed by the Commonwealth of Pennsylvania as a Veterans Services Specialist, DMVA for one or more years full-time?
Yes
No
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
How many years of full-time experience do you possess in analyzing and determining individuals' eligibility for public benefits or services programs?
5 years or more
4 but less than 5 years
3 but less than 4 years
2 but less than 3 years
1 but less than 2 years
Less than 1 year
None
04
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
05
How much college coursework have you completed in human services, business administration, public administration, or a related field? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting visitingwww.naces.organd clicking the Evaluation Services Link.
For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
Graduate coursework
A conferred Bachelor's degree
120 or more credits
90 but less than 120 credits
60 but less than 90 credits
30 but less than 60 credits
Less than 30 credits
None
06
Preferred Qualification: What level of education do you have?
Doctorate degree
Master's degree
Bachelor's degree
Associate degree
Some college
High school diploma or GED
Other
07
Preferred Qualification: If you have a degree, in what field is your degree?
Human Services
Business Administration
Public Administration
A Closely Related Field
Another Field
I Do Not Have A Degree
08
If you answered, "a closely related field" or "another field", in what field is your degree? (Indicate N/A if not applicable.)
09
Preferred Qualification: How many years of experience do you have in analyzing and determining individuals eligibility for public benefit programs?
5 years or more
4-less than 5 years
3-less than 4 years
2-less than 3 years
1-less than 2 years
Less than 1 year
None
10
Please list dates and employers where you gained experience in analyzing and determining individuals' eligibility for public benefit programs. (If none, type N/A.)
11
Preferred Qualification: How many years of experience do you have with veterans benefits and services programs?
5 years or more
4-less than 5 years
3-less than 4 years
2-less than 3 years
1-less than 2 years
Less than 1 year
None
12
Preferred Qualification: Do you have experience in identifying available or potential resources that can provide veterans with services? (Check all that apply.)
Housing Assistance Compensation or Pension Programs
Homeless Programs
Food Distribution Programs
Temporary Financial Assistance Programs
Other
None
13
Please list the dates and employers where you gained the experience above in determining benefits. (If none, type N/A.)
14
Preferred Qualification: Please indicate the types of data you have used to determine benefits eligibility. (Check all that apply.)
DD214
Income
Disability Rating
Other
None
15
Preferred Qualification: How many years of experience do you have with identifying and promoting veteran benefits and services to the public, community partners and federal, state and local providers through formal or informal meetings, events, consultations and speaking engagements?
5 years or more
4-less than 5 years
3-less than 4 years
2-less than 3 years
1-less than 2 years
Less than 1 year
None
16
Please list dates and employers where you gained experience in identifying and promoting veterans' benefits and services. (If none, type N/A.)
17
Preferred Qualification: Do you possess a valid Pennsylvania non-commercial class C driver's license or equivalent?
Yes
No
18
Preferred Qualification: Do you have a valid accreditation by the U.S. Department of Veterans Affairs as a veterans service officer?
Yes
No
19
Preferred Qualification: Do you have experience in marketing and planning shows and working with exhibitions?
Yes
No
Required Question
Agency
Commonwealth of Pennsylvania
Address
613 North Street
Harrisburg, Pennsylvania, 17120
Website
http://www.employment.pa.gov
