Job Information
Commonwealth of Pennsylvania Tax Examiner 1 in Pennsylvania
Tax Examiner 1
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Tax Examiner 1
Salary
$39,785.00 - $59,384.00 Annually
Location
Dauphin County, PA
Job Type
Non-Civil Service Permanent Full-time
Job Number
N-2024-87472
Department
Department of Revenue
Division
RV Bur Rgsn Txpyr Mgmt Txpyr R
Opening Date
07/01/2024
Closing Date
7/10/2024 11:59 PM Eastern
Job Code
03660
Position Number
Multiple positions may be filled from this posting.
Union
AFSCME
Bargaining Unit
A1
Pay Group
ST04
Bureau / Division Code
00180332
Bureau / Division
Bureau of Registration and Taxpayer Management Taxpayer Registration Section
Worksite Address
393 Walnut Street 9th Floor
City
Harrisburg, Pennsylvania
Zip Code
17128
Contact Name
Jachy Meyers
Contact Email
jacmeyers@pa.gov
Description
Benefits
Questions
THE POSITION
Are you eager to take the next step in your professional career while providing valuable services to the residents of the Commonwealth of Pennsylvania? The Department of Revenue is seeking a Tax Examiner 1 who possesses a great deal of technical tax knowledge and experience to maximize productivity while r eviewing, processing, and examining registration documents. Apply today to start a new and exciting chapter in your career with the Bureau Registration and Taxpayer Management!
DESCRIPTION OF WORK
As a Tax Examiner 1, you will learn how to carefully research and review customer information in PATH (Pennsylvania Tax Hub), myPath (Pennsylvania Tax Hub), and other sources, such as the Department of State website for the purpose of merging and separating customers and tax accounts due to registration processing errors. This also includes examining customer financial information and additional functions within PATH to reverse and transfer payments and tax liabilities when merging and separating customer’s business tax accounts. Effective communication is key in this position as you will be assisting taxpayers in creating login credentials for the purpose of registering for business tax accounts, filing returns or payments, updating customer information, and resetting passwords. Additional responsibilities include:
Creating and processing online business tax registration
Completing tasks that require manual attention and resolution such as correcting conversion ID numbers, updating customer demographic information, reopening business tax accounts, adding branch locations, resolving minor errors on tax returns, and resolving business tax registration suspensions received externally
Creating tax returns in PATH
Computing penalty and interest charges on delinquent taxpayers’ account
Preparing and prepping daily mail, creating mail tickets, opening, sorting, and distributing mail, prepping, and scanning documents
If you possess excellent interpersonal skills and have the ability to establish and maintain effective working relationships, we want you on our team!
Interested in learning more? Additional details regarding this position can be found in the position description. (https://careers.employment.pa.gov/pd/PD_NEOGOV.asp?p=00074013)
Work Schedule and Additional Information:
Full-time employment
Work hours are 9:00 AM to 5:00 PM, Monday - Friday, with 30-minute lunch.
Telework: You may have the opportunity to work from home (telework) full-time, upon successful completion of in-office training. You will be required to report in-office one day per month. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
Two years of general office work;or
An equivalent combination of experience and training.
Additional Requirements:
You must have customer service experience.
You must have experience handling of incoming and outgoing phone calls.
You must be able to perform essential job functions.
Legal Requirements:
This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.
How to Apply:
Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov .
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.
*Eligibility rules apply.
01
How many years of full-time general office work experience do you possess?
2 years or more
1 but less than 2 years
Less than 1 year
None
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
How much college coursework have you completed? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.
60 credits or more
30 but less than 60 credits
Less than 30 credits
None
04
Additional Requirement: Do you have customer service experience?
Yes
No
05
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
06
Additional Requirement: Do you have experience handling of incoming and outgoing phone calls?
Yes
No
07
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
Required Question
Agency
Commonwealth of Pennsylvania
Address
613 North Street
Harrisburg, Pennsylvania, 17120
Website
http://www.employment.pa.gov
