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Commonwealth of Pennsylvania Human Resource Assistant 1 in Pennsylvania

Human Resource Assistant 1

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Human Resource Assistant 1

Salary

$39,003.00 - $58,211.00 Annually

Location

Chester County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2024-87362-05620

Department

Department of Military & Veterans Affairs

Division

MV Hr Sevc

Opening Date

06/21/2024

Closing Date

7/5/2024 11:59 PM Eastern

Job Code

05620

Position Number

00225001

Union

Non Union

Bargaining Unit

A3

Pay Group

ST04

Bureau / Division Code

00134570

Bureau / Division

Department of Military and Veteran Affairs/Southeastern Veterans Center

Worksite Address

1 Veterans Drive

City

Spring City, Pennsylvania

Zip Code

19475

Contact Name

Desiree Cortes

Contact Email

decortes@pa.gov

  • Description

  • Benefits

  • Questions

THE POSITION

Are you a skilled communicator who enjoys problem-solving? Your search ends here! The Southeastern Veterans Center is currently seeking a Human Resources Assistant to provide administrative support to our HR Department. By joining our team, you will contribute to our mission of delivering exceptional care to our resident Veterans and their spouses. If you are interested in this exciting opportunity, we invite you to apply today and take the next step in your career!

Watch this video (https://www.flickr.com/photos/panationalguard/40381884892/in/album-72157689769595704/) to see how you can make a difference caring for Pennsylvania's veterans working for the Department of Military and Veterans Affairs. Come join the DMVA team, apply today!

DESCRIPTION OF WORK

This position is an entry-level para-professional role within the public human resource field, involving clerical and limited technical responsibilities. The work differs from typical clerical roles by encompassing a broader range of human resource functions or specialized technical tasks beyond basic clerical duties.

Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD_NEOGOV.asp?p=00225001) .

Work Schedule and Additional Information:

  • Full-time employment, 75 hours bi-weekly

  • Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.

  • Salary: In some cases, the starting salary may be non-negotiable.

  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

  • One year of clerical or other comparable experience which involved obtaining, providing, and evaluating information in accordance with established standards; or

  • An equivalent combination of experience and training.

    Other Requirements:

  • You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.

  • You must be able to perform essential job functions.

    Legal Requirements:

  • A conditional offer of employment will require a medical examination, and drug screening.

  • This position falls under the provisions of the Older Adult Protective Services Act.

  • Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.

    How to Apply:

  • Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

  • Failure to comply with the above application requirements may eliminate you from consideration for this position.

    Veterans:

  • Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov .

Telecommunications Relay Service (TRS):

  • 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

  • Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

  • Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

  • Your score is valid for this specific posting only.

  • You must provide complete and accurate information or:

  • your score may be lower than deserved.

  • you may be disqualified.

  • You may only apply/testoncefor this posting.

  • Your results will be provided via email.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

01

Do you possess one or more years of full-time clerical or comparable experience which involved obtaining, providing, and evaluating information in accordance with established standards?

  • Yes

  • No

    02

    If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

    03

    How much college coursework have you completed?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add transcript(s) to the application after it has been submitted. If you answer this question based on education acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.

  • 30 credits or more

  • 15 but less than 30 credits

  • Less than 15 credits

  • None

    04

    You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .

  • Yes

    05

    WORK BEHAVIOR 1 – WRITTEN COMMUNICATION

Compiles information for financial, statistical, monthly, or other reports, manuals, employment lists, or status updates, letters, memoranda, policies and procedures, in order to record information, respond to correspondence, or disseminate information. Formats document submissions for review, approval, and distribution to personnel.

Levels of Performance

Select the Level of Performance that best describes your claim.

  • A. I have experience compiling information for various types of documents and reports. I was responsible for compiling the entire document or report.

  • B. I have experience compiling information for various types of documents and reports. Someone else was responsible for compiling the final report using the information I gathered.

  • C. I have successfully completed college-level coursework related to business writing, technical writing, English composition, or journalism.

  • D. I have NO experience or coursework related to this work behavior.

    06

    In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

  • The name of the employer(s) where you gained this experience.

  • The actual duties you performed related to preparing written materials.

  • Your level of responsibility.

    07

    If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

  • College/University

  • Course Title

  • Credits/Clock Hours

    08

    WORK BEHAVIOR 2 – TECHNICAL ASSISTANCE

Communicates verbally and in writing with prospective and current employees to explain applicable laws, regulations, policies, and procedures. Provides guidance and information to interested parties regarding eligibility requirements. Utilizes customer service skills when dealing with adversarial situations and difficult personalities.

Levels of Performance

Select the Level of Performance that best describes your claim.

  • A. I have experience interacting with individuals and utilizing customer service skills to understand concerns and explain relevant information. I was responsible for answering general questions and providing technical advice as necessary.

  • B. I have experience interacting with individuals and utilizing customer service skills to understand concerns and explain relevant information. I was responsible for answering general questions, but I referred technical questions to someone else to provide information.

  • C. I have successfully completed college-level coursework related to counseling, social work, human behavior, public speaking, psychology, sociology, human services, public relations, or education.

  • D. I have NO experience or coursework related to this work behavior.

    09

    In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

  • The name of the employer(s) where you gained this experience.

  • The actual duties you performed related to providing technical assistance.

  • Your level of responsibility.

    10

    If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

  • College/University

  • Course Title

  • Credits/Clock Hours

    11

    WORK BEHAVIOR 3 – REVIEWING AND MAINTAINING DOCUMENTS

Reviews and maintains documents and manuals. Updates all materials when policies and procedures are created or updated and distributes the updates to staff as changes occur. Evaluates submissions of proposed changes to ensure clarity and ease of understanding.

Levels of Performance

Select the Level of Performance that best describes your claim.

  • A. I have experience reviewing and maintaining documents and manuals. I was responsible for evaluating recommended changes for accuracy and clarity and making those changes as needed.

  • B. I have experience maintaining documents and manuals. I was responsible for making changes based on recommendations which were evaluated for accuracy and clarity by someone else.

  • C. I have successfully completed college-level coursework related to documents management, records retention, record keeping, information confidentiality, or records management.

  • D. I have NO experience or coursework related to this work behavior.

    12

    In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

  • The name of the employer(s) where you gained this experience.

  • The actual duties you performed related to reviewing and maintaining documents.

  • Your level of responsibility.

    13

    If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

  • College/University

  • Course Title

  • Credits/Clock Hours

    14

    WORK BEHAVIOR 4 – RESEARCH AND DOCUMENTATION

Conducts research by gathering, analyzing, and interpreting information related to the development of new policies and the evaluation of existing policies. Researches files and coordinates information from other personnel to prepare for special projects and reports as needed.

Levels of Performance

Select the Level of Performance that best describes your claim.

  • A. I have experience researching records and files for various projects and reports. When given a topic, I was responsible for compiling all available documents from a variety of data sources.

  • B. I have experience retrieving specifically requested records and files from a single records location.

  • C. I have successfully completed college-level coursework related to research methods, statistics, research design and analysis, or data collection.

  • D. I have NO experience or coursework related to this work behavior.

    15

    In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

  • The name of the employer(s) where you gained this experience.

  • The actual duties you performed related to conducting research.

  • Your level of responsibility.

    16

    If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

  • College/University

  • Course Title

  • Credits/Clock Hours

    17

    WORK BEHAVIOR 5 – ANALYZING INFORMATION

Reviews and analyzes records, documents, transactions, reports, lists, referrals, etc., to assist in the determination of their accuracy or impact and communicates findings in order to make adjustments or corrections.

Levels of Performance

Select the Level of Performance that best describes your claim.

  • A. I have experience analyzing reported data. My analysis included a verification for accuracy of content.

  • B. I have experience analyzing reported data. Someone else was responsible for the verification and accuracy of content.

  • C. I have successfully completed college-level coursework related to data analysis, statistics, logic, or research methods.

  • D. I have NO experience or coursework related to this work behavior.

    18

    In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

  • The name of the employer(s) where you gained this experience.

  • The actual duties you performed related to analyzing information.

  • Your level of responsibility.

    19

    If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

  • College/University

  • Course Title

  • Credits/Clock Hours

    Required Question

Agency

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov

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