Job Information
Commonwealth of Pennsylvania Aging Case Aide 1 (Local Government) - Beaver County Area Agency on Aging in Pennsylvania
Aging Case Aide 1 (Local Government) - Beaver County Area Agency on Aging
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Aging Case Aide 1 (Local Government) - Beaver County Area Agency on Aging
Salary
$34,468.40 - $50,681.71 Annually
Location
Beaver County, PA
Job Type
Civil Service Permanent Full-Time
Job Number
CS-2024-10995-L0608
Department
Local Government
Division
AN Beaver Co Aaa
Opening Date
10/31/2024
Closing Date
11/13/2024 11:59 PM Eastern
Job Code
L0608
Position Number
80000062
Union
SEIU
Bargaining Unit
LG
Pay Group
LG
Bureau / Division Code
88101104
Bureau / Division
Pennsylvania Department of Aging - Beaver County Area Agency on Aging
Worksite Address
1020 8th Avenue
City
Beaver Falls, Pennsylvania
Zip Code
15010
Contact Name
Susan Pollack
Contact Phone
724.847.2262
Contact Email
spollack@bcoa.us
Description
Benefits
Questions
THE POSITION
Are you interested in helping older adults throughout Beaver County? We are on the lookout for an Aging Case Aide 1 to perform a variety administrative support and care management activities to assist consumers. This position gives you the opportunity to handle data processing, maintain the filing system, and obtain needed information from consumers and caregivers. Apply today to become an essential part of our team as you support all functions of Care Management in the unit!
DESCRIPTION OF WORK
As an Aging Case Aide 1, you will focus on assisting with services provided to consumers and caregivers through Beaver County Office on Aging programs. Work includes scanning and attaching relevant paperwork to consumer files; assigning new referrals to Care Managers as directed, updating referral log, and caseload list; and documenting incoming financial verification in the state database. You will have the opportunity to accompany Care Managers on home visits as well as prepare and send letters to physicians for approval of medical equipment and supplies, assistive devices, and home modifications. Additional responsibilities include, but are not limited to:
Tracking incoming service deliveries
Contacting private pay workers involved in CSP and consumer reimbursement to verify work
Preparing reports summarizing monthly activity
Providing phone coverage for the unit and the agency
Consulting with supervisor to discuss problem cases and any concerns as they arise
Work Schedule and Additional Information:
Full-time employment
Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
One year of public contact work, which involved obtaining or providing information;or
Any equivalent of experience and training.
Other Requirements:
You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.
Hiring preference for this vacancy may be given to candidates who live within Allegheny, Beaver, Butler, Lawrence, or Mercer counties. If no eligible candidates who live within these counties apply for this position, candidates who reside in other counties may be considered.
You must be able to perform essential job functions.
Legal Requirements:
A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
You must pass a background investigation.
A conditional offer of employment will require a drug screening.
How to Apply:
Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov .
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/testoncefor this posting.
Your results will be provided via email.
Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.
01
The Commonwealth of Pennsylvania legislatively allows the Department of Aging and Area Agencies on Aging to provide preference to candidates who are 60 years of age or older. Are you 60 years of age or older?
Yes
No
02
How many years of full-time experience do you possess in public contact work which involved obtaining or providing information?
1 or more years
Less than 1 year
None
03
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
04
How much college coursework have you completed?
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.
For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
30 or more credits
Less than 30 credits
None
05
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .
Yes
06
WORK BEHAVIOR 1 – SCHEDULING
Schedules appointments and meets with walk-ins to provide health insurance counseling services by answering questions and providing information about Medicare, Medicare Supplemental Insurance, Medicaid, and Long-term Care Insurance. Schedules and attends appointments with homebound clients to provide health insurance counseling services, as necessary. Assists with completing various applications for assistance (i.e., APPRISE, PACE/PACENET, Medicare, SNAP, etc.).
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience scheduling appointments AND providing health insurance informational services to individuals. I assisted with the completion of various applications for services/assistance.
B. I have experience scheduling appointments AND providing informational services to individuals. I assisted with completion of various applications for services/assistance.
C. I have experience scheduling appointments and answering basic questions for individuals.
D. I have NO experience related to this work behavior.
07
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name of the employer(s) where you gained this experience
The type(s) of appointments you scheduled
The type(s) of information provided
The duties you performed
Your level of responsibility
08
WORK BEHAVIOR 2 – DATA MANAGEMENT
Enters, downloads, and uploads data utilizing computer software. Maintains electronic databases and spreadsheets as a record-keeping system documenting activities and actions related to clients.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience entering, downloading, and uploading electronic data AND maintaining electronic databases and spreadsheets as a record-keeping system documenting work progress, processing documents or other records.
B. I have experience entering, downloading, and uploading electronic data AND utilizing paper files and record keeping systems for tracking (i.e., logs for work progress, processing documents, incoming/outgoing mail, items needing follow-up, etc.). I do not have experience maintaining data in electronic spreadsheets or databases as a record-keeping system.
C. I have experience entering, downloading, and uploading electronic data into a computer.
D. I have NO experience related to this work behavior.
09
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name of the employer(s) where you gained this experience
Your experience maintaining electronic databases and spreadsheets
Your experience entering, downloading, and/or uploading electronic data
The duties you performed
Your level of responsibility
10
WORK BEHAVIOR 3 – COLLECT DONATIONS/KEEP DAILY LEDGER
Collects monetary donations for meals and services at the senior center. Verifies money received with volunteer or other staff members' assistance. Keeps possession of and maintains daily ledger of receipts.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience collecting donations for meals or services, assisting in verifying money received, and keeping and maintaining a daily ledger of receipts.
B. I have experience collecting money for items/services and assisting in verifying money. I was not responsible for keeping a keeping a daily ledger of receipts.
C. I have experience assisting others with collecting or counting money for items/services.
D. I have NO experience related to this work behavior.
11
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name of the employer(s) where you gained this experience
Your experience keeping and/or maintaining a ledger
Your experience collecting and/or verifying money
The duties you performed
Your level of responsibility
Required Question
Agency
Commonwealth of Pennsylvania
Address
613 North Street
Harrisburg, Pennsylvania, 17120
Website
http://www.employment.pa.gov
