Job Information
HEALTH AND HUMAN SERVICES COMMISSION Community Care Worker I in PASADENA, Texas
Job/Position DescriptionCommunity Care Worker IDetermines needs and eligibility for Community Care for the Aged and Disabled (CCAD) services. Work involves conducting home visits, interviewing individuals who are older or have a disability, documenting information, determining need for services, and developing service plans; verifying data, explaining program benefits and requirements, referring individuals for appropriate services, and assuring authorizations are registered in automated systems. Authorizes and monitors CCAD services to determine if services are meeting the individualand#146;s needs. Essential Job FunctionsAttends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.Interviews applicants, individuals receiving services, and resource persons and conducts home/site visits to assess the need for services and provides information and referral to other resources. 15%Conducts reviews to determine eligibility and functional needs. 20%Obtains, verifies, and calculates income and resources to determine financial eligibility for Title XX programs. 10%Maintains case record documents and enters information in an automated system, establishing a record for each individual receiving service. 20%Monitors through contacting individuals receiving services to determine if services are meeting the individualand#146;s needs. 15%Develops/coordinates/reviews service plans with individuals receiving services and their families, provider agencies and other state agency staff and authorizes services appropriately and accurately to meet the individualand#146;s needs. 15%Prepares basic level ongoing or special narrative or statistical reports. 5%Registrations, Licensure Requirements or CertificationsCurrent valid Driversand#146; License and liability insurance is requiredKnowledge Skills AbilitiesAbility to effectively communicate orally and in writing.Ability to set priorities, establish timeframes, and meet deadlines.Ability to establish and maintain effective relationships with individuals receiving services, co-workers, contract agency staff, and staff from other federal or state agencies.Ability to operate computer and general office equipment.Knowledge of interviewing techniques to obtain personal information, to make inquiries, and to resolve conflicting statements.Knowledge of resources that serve individuals who are older or have a disability.Initial Screening CriteriaPrefer education and/or experience indicating the individual possesses the knowledge, skills and abilities necessary for job performance.Experience using email and other automated applications, such as Microsoft Office products.Must be willing to travel approximately 70% of the time to make home visits, attend trainings, and/or meetings.Experience communicating effectively in writing.Additional InformationInterviews will be conducted using Microsoft TEAMS application. Selected applicants should download Microsoft TEAMS app prior to scheduled interview.This position is included in a career track series and may be filled at any level within the career track as a Worker I, Worker II, or Worker II I level, dependent on the selected applicantand#146;s qualifications as they relate to career track promotion eligibility requirements. Applicants with previous employment with CCSE/CCAD will be reviewed by program management to determine appropriate entry level.Occasional overtime and/or extended work hours may be needed for the position.Applicants may not have https://jobshrportal.hhsc.state.tx.us/ENG/CareerPortal/job_profile.cfm?szOrderID=617254 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.
