Easter Seals Jobs

At GAF, we cover more than buildings. We cover each other. No matter what role, tenure, or track, under this roof you are empowered to be there for your teammates, your customers, and especially your community. Under this roof, we don’t back down from hard work– we support one another in pursuit of something bigger. We define the future while leading the present. And under this roof, we own our opportunities. Becoming the market leader only happens when everyone feels they have the opportunity, and the support, to thrive. We are GAF. And under this roof, we protect what matters most.

Job Summary

The Lead Delivery Manager will be responsible for coordinating delivery of technology solutions that will result in realizing the business outcome targeted by the Lead and their Business Partners.

The Lead Delivery Manager will report into the Portfolio and Project Management Chapter Lead, and will partner with the Lead to define the program strategy, monitor progress, mitigate risks, remove impediments, resolve escalated issues and communicate progress. The Lead Delivery Manager is accountable for resolving interdependencies, projecting resource requirements, planning and facilitating organizational change management, financial management, vendor management and providing program environment for optimized delivery of high quality technology solutions that meet business expectations.

Programs will likely impact multiple business areas including, but not limited to: HR, Sales, IT, Finance, Marketing, Logistics, and Customer Care.

The Lead Delivery Manager also shares accountability with Scrum teams or Project Managers for delivering quality solutions that meet business outcomes. The Lead Delivery Manager will guide, coach and oversee the work of Project Managers or Scrum Masters assigned to a Program.

Lead Delivery Manager may manage one or multiple initiatives within the program as a Project Manager or Scrum Master depending on the complexity and type of the initiatives.

Essential Duties

• Program Strategy and Leadership- Partners with the Lead to define, maintain and track the program’s objectives, roadmap, strategy, structure, scope, budget and success measures.- Coordinates with the Lead and Business Partners to identify projects, deliverables and timeframes for realizing business outcome.- Defines the required skills / competencies to staff the project(s) teams effectively.Partners with business and IT chapter leads to staff the projects appropriately – including internal and external resources.- Leads vendor RFP, selection and contracting (MSA, SOW) processes (as needed).Applies organizational policies and processes to create, communicate and gain buy in to the program governance structure and processes that is most suitable for the type of program.- Ensures that team members understand their roles and responsibilities.Participates in solution definition to gain good understanding of business needs, priority and impact in realizing business outcomes.- Ensures team collaboration, motivation and achievement.- Guides and coaches Project Managers, Scrum Masters and other team members in the program and ensures continual alignment of deliverables to program objectives.Identifies gaps in team skills and collaborates with chapter leads to coach and mentor team members.- Collaborates with Product Owners, Business Partners and the Lead to ensure that teams are working on the right things to optimize teams delivery.- Proactively identifies and mitigates risks to realizing the benefits of the program- Provides timely and concise communications for the overall program as needed.- Develops and fosters relationships with the Key Stakeholders, Chapter Leads, Product Owners and business partners in order to improve communication and enhance their support for the program.- Manages and monitors communication between the program and other portfolio projects.

• Program Planning and Execution- Leads the team to insightful thinking by developing creative approaches to delivering services, business models and strategies with technology solutions.- Encourages and coaches teams to adopt agility principles.- Partners with Project Managers, Technical Leads and Business Leads to analyze, propose and recommend solution alternatives with constraints on time, budget and resources, while meeting business objectives.- Ensures business process and IT solution capability alternatives are evaluated and trade-offs are considered to choose the optimal solution.- Removes impediments for the team quickly and ensures smooth operating and environment for the teams.- Partners with Project Managers, Scrum masters and Chapter Leads to ensure that team members are able to focus on the delivery.- Identifies and manages cross project dependencies by actively seeking out such information from the Project managers, Scrum Masters, Release and Change teams in order to be comfortable that the overall program goals are achievable.- Partners with the Lead, Business Partners, Project Managers and Scrum Masters and acts as a sounding board for ideas and approaches to solving project issues that have program impacts.- Responsible for capturing decisions, program risks and issues, defining mitigation strategies and ensuring the program is minimally impacted.- Develops and track progress against plans and budgets, coordinates meetings, publishes agendas/minutes and status reports, documents risks and issues, prepares presentation materials. ∙ Partners with Business Program Lead to develop the Business Engagement Management Plan and to support the implementation of Organization Change Management across the organization which includes but not limited to Change Agent Investment, Generating Sponsorship, Identifying and managing resistance, Effective communications, and Reinforcement strategies.

• Program Governance- Facilitates governance and escalation processes as defined and agreed for the program.- Conducts impact assessments for program changes and recommends decisions.- Creates and manages the program budget – tracking plan vs. actual vs. forecast.- Analyzes variances and trends in costs, schedule, quality and risks by comparing actual and forecast to planned values in order to identify corrective actions or opportunities.- Serves as escalation point for Project Managers, Scrum teams and Product Owners for internal and vendor related issues.- Capture and monitor burn rate of the Program.

Under This Role We Require

• Bachelor’s Degree in Arts/Sciences (BA/BS) in Computer Science, Information Systems, Business Administration or other related field

• 15+ years of IT and business/industry work experience

• 10+ years of managing large, complex programs and projects through the end to end lifecycle

• Experience in managing large infrastructure, networking and operations projects

• Significant experience in C-Suite communications and engagement

• Project Management certification or successful completion of a recognized project management curriculum is required

• Expert knowledge of program, project and portfolio management best practices in multiple methodologies

• Expert knowledge of facilitating and coaching teams in agility

• Expert knowledge of resource planning and utilization

• Strong knowledge of program, project and portfolio management tools in multiple methodologies

• Advanced project planning skills

• Advanced project management skills (budget management, resource management, issue and risk management, stakeholder management, benefits/value management etc.)

• Advanced knowledge and execution of IT standards, Policies and Procedures

• Intermediate knowledge of emerging technologies

• Advance knowledge of and execution of SDLC

• Very Strong knowledge of other development life cycles

• Advanced knowledge of Information Security Awareness

• Advanced knowledge of GAF Systems, Applications, & Technologies

• Strong Program Management Skills

• Strong knowledge of external offerings / methodologies in the program / project management space

• Very Strong knowledge across functional areas – HR, Finance, Supply Chain, etc.

Leadership/Supervisor Experience

• Minimal to no supervision and oversight required

• Adherence to performance review and goal setting process

• Proactively working with manager to identify training needs to expand and improve skills

• Provide on-the-job training/support to new/other team members

• Strong ability to apply feedback received to day-to-day work and strives to improve performance.

• Adopts different leadership styles as demanded by the situation

• Leads strategy, approach and execution of IT projects

• May direct the work of others (including technical team) for the project duration

• May coach and mentor project team members in project related matters

• Strong strategic thinking skills

• Very strong ability to provide coaching and mentoring to other team members on a regular basis

• May check on completion / quality of work performed by other team members

• Proactively seeks opportunities to serve in leadership roles

How We Protect What Matters Most:

1. We offer a wide range of health insurance options that include medical, dental, and vision for you and your family. 2. Our Family-Building benefits support the many different journeys to fertility and parenthood. 3. Our robust 401K plan includes an employer match contribution with your pre-tax and/or Roth contributions. 4. Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee’s primary residence. 5. Professional growth and development are very important to us! We offer internal training programs and courses, as well as a generous tuition reimbursement program. 6. We put diversity and inclusion into action with our Employee Resource Groups, which unite employees based on common perspectives, identities, demographic factors, or out of a desire to be an ally.

GAF complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR Services at 833-HR-XPERT.

We believe our employees are our greatest resource. We offer competitive salary, benefits, 401k, and vacation packages for all full time permanent positions. We are proud to be an equal opportunity workplace and GAF, Standard Logistics, SGI, and Siplast are proud to be affirmative action employers. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know. If applying for positions in the U.S., must be eligible to work in the U.S. without need for employer sponsored visa (work permit).

Privacy Policy (https://www.gaf.com/en-us/about-us/privacy-and-legal/privacy-policy) CA Privacy Applicant Notice (https://www.gaf.com/en-us/about-us/privacy-and-legal/applicant-privacy-notice)

With 130+ years in the industry, GAF is the leading roofing manufacturer in North America. As a member of the Standard Industries family of companies, we are also part of the largest roofing and waterproofing business in the world.

Our communities help give our work meaning and the products we manufacture help protect what matters most. The shingles help to shelter the families living in the homes in our towns. The TPO helps protect what is under that hospital’s roof. In addition to quality products, we make sure they are installed by quality craftsmen and women. The full GAF portfolio of solutions is supported by an extensive national network of factory-certified contractors.

GAF continues to be the leader in quality and offers comprehensive warranty protection on its products and systems. Our success is driven by a commitment to empowering our people to deliver advanced quality and purposeful innovation and the desire to protect what matters most. ​