Easter Seals Jobs

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AtT-Mobile, we invest in YOU! Our Total Rewards Package ensures thatemployees get the same big love we give our customers. All team membersreceive a competitive base salary and compensation package - this isTotal Rewards. Employees enjoy multiple wealth-building opportunitiesthrough our annual stock grant, employee stock purchase plan, 401(k),and access to free, year-round money coaches. Thats how wereUNSTOPPABLE for our employees!

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Job Overview MobileAssociates (MA) work as a member of a Retail Team of Experts to bringthe T-Mobile brand to life. They're brand ambassadors who build energyand excitement around our products and services. They are passionateabout the connected world and thrive in a fast-paced environment, wheretechnology innovations, customer needs, and the Retail experience arecontinuously evolving. They immerse themselves in significantconnections with our customers, and their ability to build new anddeepen existing relationships is unmatched across the wireless industry.They continuously work to build expertise in uncovering our customers'needs and have a passion to educate, demonstrate and recommend deviceand service solutions. This role is a learning role, where newassociates are working with their team and proactively building skillsand proficiencies, in preparation for the next level up as a MobileExpert. As a Mobile Associate, you will be required to successfullycomplete new employee training.

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Job Responsibilities:

Builds proficiency related to serving and selling to our customers,while providing a world-class customer experience and building loyaltyby: ? Helping customers pick up right where they left off in theirshopping journey, whether online, through Customer Care or in-store. ?Exploring individual needs and providing hands-on demonstrations of thelatest and greatest technology in-store. ? Side-by-side selling tofind personalized solutions beyond the bare-bones device and serviceplan that keep our customers connected to the people and lifestyle theylove, including anything from unique accessories cutting-edge IoTdevices. ? Approaching service and sales needs with composure,integrity and compassion.

Becomes skilled with andconsistently uses digital tools in interactions and onboarding toactively demonstrate: ? How our ever-expanding coverage stacks up inour customers neighborhood, providing them with a lightning fast LTEnetwork ? Why T-Mobile plans and services will let our customers liveunlimited, feel the love, stay connected and go further. ? Completestraining on T-Mobile in-store experience, new skills and processes,knowledge of systems and reference resources. ? Makes the most oftheir time on shift, consistently seeking out information betweencustomers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employeesacross channels, including business and customer service to: ?Collectively own the customer experience and resolve issues, creating aseamless, run-around-free environment. ? Successfully identify andhandoff small business leads. ? Support team initiatives and createan inclusive environment

Education:

High School Diploma/GED (Required)

Work Experience:

6 months of customer service and/or sales experience, Retail environment preferred. (Required)

Knowledge, Skills and Abilities:

Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)

Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required)

Willingness to work alongside peers and store leaders, learning andsharing ideas, while serving customers and providing resolutions toissues. (Required)

Effective at balancing customer needs and performance goals. (Required)

Licenses and Certifications:

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At least 18 years of age Legally authorized to work in the United States

**Travel *: Travel Required (Yes/No):No

DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No

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Hourly Base Pay: $16.50

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Withinthe first 90 days working at T-Mobile, Mobile Associates receiveon-the-job training and are eligible for incentive pay while completingtraining milestones. Once completed, Mobile Associates promote to theMobile Expert role and become eligible for an annualized incentivetarget of $18,000/year. Actual incentives vary based on performance andfull-time status. All employees at T-Mobile, are guaranteed to earn$20/hour inclusive of base pay and incentives. And since we are ALLowners, EVERY employee at T-Mobile is eligible for an Annual StockGrant.

At T-Mobile, our benefits exemplify the spirit ofOne Team, Together! A big part of how we care for one another is workingto ensure our benefits evolve to meet the needs of our team members.Full and part-time employees have access to the same benefits wheneligible. We cover all of the bases, offering medical, dental and visioninsurance, a flexible spending account, 401(k), employee stock grants,employee stock purchase plan, paid time off and up to 12 paid holidays -which total about 4 weeks for new full-time employees and about 2.5weeks for new part-time employees annually - paid parental and familyleave, family building benefits, back-up care, enhanced family support,childcare subsidy, tuition assistance, college coaching, short- andlong-term disability, voluntary ADandD coverage, voluntary accidentcoverage, voluntary life insurance, voluntary disability insurance, andvoluntary long-term care insurance. We don't stop there - eligibleemployees can also receive mobile service and home internet discounts,pet insurance, and access to commuter and transit programs! To learnabout T-Mobiles amazing benefits, check out www.t-mobilebenefits.com{target="_blank"}.

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Never stop growing! Aspart of the T-Mobile team, you know the Un-carrier doesnt have acorporate ladder-its more like a jungle gym of possibilities! We lovehelping our employees grow in their careers, because its that shareddrive to aim high that drives our business and our culture forward. Byapplying for this career opportunity, youre living our values whileinvesting in your career growth-and we applaud it. Youre unstoppable!

T-MobileUSA, Inc. is an Equal Opportunity Employer. All decisions concerningthe employment relationship will be made without regard to age, race,ethnicity, color, religion, creed, sex, sexual orientation, genderidentity or expression, national origin, religious affiliation, maritalstatus, citizenship status, veteran status, the presence of any physicalor mental disability, or any other status or characteristic protectedby federal, state, or local law. Discrimination, retaliation orharassment based upon any of these factors is wholly inconsistent withhow we do business and will not be tolerated.

Talent comes in allforms at the Un-carrier. If you are an individual with a disability andneed reasonable accommodation at any point in the application orinterview process, please let us know by emailing

ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500.Please note, this contact channel is not a means to apply for orinquire about a position and we are unable to respond tonon-accommodation related requests.

T-Mobile maintains a drug-free workplac

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