Job Information
City of Palo Alto Box Office Associate- Hourly (Arts and Science Aide-H) in Palo Alto, California
Box Office Associate- Hourly (Arts and Science Aide-H)
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Box Office Associate- Hourly (Arts and Science Aide-H)
Salary
$19.12 - $23.48 Hourly
Location
Palo Alto, CA
Job Type
SEIU Hourly
Job Number
202300255
Department
Community Services Department
Opening Date
11/12/2024
Closing Date
12/3/2024 11:59 PM Pacific
Description
Benefits
Questions
Description:
The Position
Palo Alto Children’s Theatre seeks a Box Office Associate to support year-round productions in the Main Stage, Playhouse Series, PAUSD Outreach and Outdoor Summer seasons. This is an entry level position which offers the opportunity gain skills in customer service, cash handling, and use of online ticketing software. The Box Office Assistant may also support marketing and general administrative or backstage duties, as needed.
Work Hours and Schedule
This is an hourly position with an average of 20 hours per week. Must have a flexible schedule and availability to work afternoons, evenings, and weekends for rehearsal and performance coverage. Most shifts occur Thursday-Friday afternoon/evenings, throughout the day/evening on Saturdays, and mornings/afternoons on Sundays.
About Palo Alto Children’s Theatre
Palo Alto Children’s Theatre exists to nurture the intellectual, artistic, and personal development of youth through multi-arts education, performing opportunities, and extraordinary theatre experiences. At the Children's Theatre, the process and product are of equal importance in creating excellent theatre for young audiences. Through multi-arts education, the Children’s Theatre develops lifelong skills such as critical and creative thinking, cooperation, and aesthetic sensitivity. A theatre and an educational institution, the Children’s Theatre provides classes and programming designed to provide hands-on learning experiences for youth aged 3 through high school. This invaluable teaching tool develops skills and provides an excellent opportunity to develop participants’ theatrical knowledge. Performing arts education opportunities include onsite classes, camps and production experiences, as well as theatrical Outreach Productions (grades 3-5) and Dance In Schools classes (grades K-2) in all twelve PAUSD Elementary Schools.
This is an SEIU Hourly (limited-benefits) position that is budgeted to not exceed 1,000 hours per fiscal year. The number of hours per week and schedule will be determined based on assignment.
Essential Duties:
Essential and other important responsibilities and duties may include, but are not limited to, the following:
Oversight of Box Office duties, including daily box office set up, phone and walk-up sale of tickets, waitlist management, preparation of sales reports and following required closing procedures;
Customer service during pre and post performance, including via email correspondence;
Front of house duties, including oversight of youth ushers;
Distribution of marketing materials to other City facilities.
Minimum Qualifications:
Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills, and abilities, which would typically be acquired through:
Customer service and/or cash handling experience;
Some theatre experience (in a high school, college, community or professional setting);
Some experience working with youth and/or teens.
Supplemental Information:
The Selection Process:
Applicants will receive recruitment status notifications via email. Governmentjobs.com account also has notification status updates.
Applicants will be screened throughout the posting process and highly qualified candidates may be invited to interview at any time after the posting closes.
The screening process for this position typically may include a virtual recorded interview and/or panel interviews preceding final interviews with the hiring manager or their designee.
Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday.
The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
