Job Information
Golden Route Operations Security Officer in Pahrump, Nevada
City
Pahrump
State
NV
Shift
Varies
Type of Shift
Full Time
Department
Security
Security Officer Pahrump Nugget, Gold Town & Lakeside (Pahrump, NV)
Description:
Summary:
Demonstrate superior customer service skills by helping with guest needs and to provide for the general safety and security of guest, employees and company assets.
Essential Functions and Responsibilities:
Provide security and protection for guests, team members, as well as hotel & casino property
Assist with answering questions about the property, giving directions and guidance
Handle all monetary transactions between the cage and gaming tables in compliance with Nevada Gaming Regulations and as required by management
Operate the security booth in accordance with established procedures; maintain a log of incidents involving guests, team members and customers of the casino
Maintain surveillance of the cage and the surrounding area
Replace all boxes on gaming tables after the count has been completed for each shift, ensuring boxes are to taken to the cage and locked in the count room for proper storage
Prepare detailed reports on any security related incidents that occur in the casino area
Administer first aid and assist injured guests and team members if needed
Remain alert for suspicious persons or disturbing incidents and check for juveniles in the casino and bar areas
Patrol areas of the parking lot for guest and team member safety
React promptly to disturbances at gaming tables, bars, and any other areas where security is required
Follow and observe actions of individuals suspected of illegal activities until sufficient evidence or probable cause exists to detain the individual
Request back-up security and notify the shift supervisor prior to apprehension of suspected person
Provide outstanding customer service in a timely manner to both guests and fellow team members
Perform other duties as assigned
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations
Requirements:
Qualifications
Military, law enforcement, and/or previous hotel and casino experience preferred
Previous experience working in a team or group environment
Able to interact with guests in a professional and courteous manner
Ability to functionally communicate occupational-based English, both written and verbal
Must be at least 21 years of age
High school diploma or equivalent preferred
Obtain and maintain all work cards as required by the company
Verify right to work in the United States
Work Cards
Gaming
Valid Driver’s License
3 Year DMV Record
Physical Requirements
Frequently lift and/or carry up to 75 lbs. at floor, knee, waist, and/or chest levels, and over head
Frequently bend, reach, squat, kneel, and communicate via radio
Constantly walking, standing, and use of hearing and vision
Work Environment Potential Conditions
Indoor and outdoor
Smoky and noisy
Extreme hot and cold temperatures, including humidity
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.
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