Easter Seals Jobs

Job Description:

Responsible for confirming insurance coverage and eligibility of patient while scheduling appointments using EMR based on-line tools.

• Maintains strict patient confidentiality adhering to all HIPPA compliance regulations.

• Paging of physicians as needed by other MD/Hospitals for urgent issues.

• Ensures that patients are responsible for providing records from previous treatments that might impact the ability of KCOA providers to deliver care.

• Answer and direct phone calls appropriately.

• Utilizes ‘decision-tree’ to ensure that the appropriate provider is identified and selected for the patient during the scheduling process.

• Pre-collection of valid information; insurance information, patient demographics, etc.

• Communicates clearly and effectively with patients, referral sources, etc. while providing excellent customer service.

• Receives referrals via a variety of sources (fax, email, patient portal, practice management system, etc.), verifies information, and schedules the appointments with the appropriate provider.

• Provides critical information to patients to ensure they are able to locate facilities (address, directions, points of reference, proper entrance, etc.)

Preferred Skills & Qualifications:

• 1+ years of customer service experience with high volume call experience

• High School Diploma

Hours

Monday - Friday 8am-4;30pm

This is a full-time opportunity with a reputable company! If you or someone you know is interested in this position, please send a resume !

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.