Easter Seals Jobs

Summary The position functions as a Program Support Assistant to the Medical Specialty Social Workers, which includes the Dialysis, Infectious Disease/HIV, Oncology, Radiation Oncology, Traumatic Brain Injury/Polytrauma, and Transplant areas. The position is located at the Orlando VA Medical Center in Lake Nona, FL under the guidance of the Social Work Service. Responsibilities Provides daily administrative support to supervisors and program staff Serves as a Point of Contact for medical specialty areas. Personally responds to inquiries and ensures outgoing correspondence is in proper format and meets established deadlines. Completes required trainings and collaborates with CDCE Service to make purchases from FCP and GPF accounts Gives courteous, accurate, and complete responses to peers, supervisors, and internal/ external customers in a timely manner. Identifies missed opportunities and engages in service recovery within their assignment. Maintains confidentiality of medical information without exception, and with no occasions of improper release that results in harm to the Veteran or the Department of Veterans Affairs Typing requirement: This position requires a typing requirement of 40 words per minute. Work Schedule: Monday-Friday, 7:30am - 4:00pm Position Description Title/PD#: Program Support Assistant (Office Automation)/PD073530 Physical Requirements: The work is typically sedentary, although physical effort on a daily basis may likely be required to respond to Veteran needs in the medical center, as well as to deliver or track program supplies and meet with staff within the Orlando VA Medical Center and other clinics in the Orlando VA Healthcare System as needed. Manual dexterity is required in operation of personal computer and other office equipment. Driving a vehicle may be required to travel to outpatient clinics where Medical Specialty Social Workers provide services. Requirements Conditions of Employment Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-07 grade level: One year of specialized experience (equivalent to the GS-06 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: providing clerical, technical, and/or customer support; receiving and referring phone calls; communicating and treating customers in a courteous, tactful and respectful manner while providing consistent information according to established policies and procedures; and using computer programs to prepare documents. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education There is no educational substitution for the GS-07 level. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. A supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.