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Actalent Back Office Medical Assistant in Orlando, Florida

Job Title: Back Office Medical Assistant

Job Description

We are seeking a dedicated and experienced Medical Assistant to join our team. The ideal candidate will be responsible for providing support in various clinical and administrative tasks including patient updates, data entry, and triage. This role requires strong communication skills and the ability to handle multiple tasks efficiently.

Responsibilities

  • Conduct follow-ups with patients

  • Update patient records and enter data accurately

  • Answer inbound phone calls and provide excellent customer service

  • Order labs and relay lab results to patients

  • Schedule follow-up appointments

  • Perform triage and provide clinical support

Essential Skills

  • Bilingual

  • MA Diploma OR MA Certification

  • Medical experience as a Medical Assistant

  • High School Diploma

  • Proficiency in EMR systems, particularly Athena

  • Knowledge of medical terminology

  • Experience in ordering labs and managing lab results

  • Strong customer service skills

  • Ability to handle patient care and appointment scheduling

Additional Skills & Qualifications

  • 1+ year of experience in Medical Assisting

  • Medical Assisting diploma or certification preferred but not required

  • BLS certification

  • Experience with insurance processes

Work Environment

This role involves working onsite at a clinic. The work schedule is Monday through Friday, from 8am to 5pm. Employees enjoy benefits such as medical, dental, and vision insurance, a 401K plan, and holiday pay for six holidays. Upon transitioning to a permanent position, employees receive nine paid holidays and 15 days of PTO, with opportunities for pay raises based on performance. Additionally, employees can earn PTO tokens for outstanding actions. The company regularly

hosts dinners, lunches, and parties for its employees, fostering a supportive and engaging work culture.

Pay and Benefits

The pay range for this position is $18.00 - $18.00

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Orlando,FL 32818.

Application Deadline

This position will be accepting applications until Jan 31, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

  • Hiring diverse talent

  • Maintaining an inclusive environment through persistent self-reflection

  • Building a culture of care, engagement, and recognition with clear outcomes

  • Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.

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