Job Information
ILLUMINATION FOUNDATION Housing Case Manager in Orange, California
“Every person deserves compassion, dignity, and the safety of a place to call home.”
Homelessness is the largest social and public health crisis in California. Illumination Foundation (IF) is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children’s and family programs. IF currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire.
Job Description
Housing Case Manager is a community-based, high-engagement role wherein direct transitional care is provided to moderately sized caseloads composed of clients across our service county. Individuals in this role will have to be adaptive, resource-savvy, personable, team-oriented, and have advanced critical thinking skills. This role requires both remote and in-person engagement when necessary, and is focused on delivery of optimal transitional care to homeless and other vulnerable populations.
The pay range for this position is $22.00 - $25.00 per hour, depending on experience.
Responsibilities
Search for and develop housing inventory for programs across agency
Develop relationships with property managers and landlords to support housing inventory
Conduct housing inspections to meet HUD Housing Habitability
Conduct housing utility inspections and complete reports
Conduct rent reasonableness reports to meet HUD Housing Habitability
Confirm client rent payments monthly
Assist case managers and clients in housing applications, searches and connections
Acts in an ethical manner reflecting core values of integrity, transparency, accountability, respect and responsibility. Acts above reproach in all that is done on behalf of Illumination Foundation.
Models openness, honesty and accountability to colleagues, volunteers, donors and all others involved with Illumination Foundation.
Must accept personal responsibility and accountability for performance of duties.
Must maintain confidentiality of work related information and materials.
Expectations:
Prioritize individual and client health and safety.
Be able to meet targets and work under pressure.
Communicate with tact and professionalism.
Set and maintain healthy boundaries with clients.
Demonstrate the ability to maintain confidentiality of client information and work related information/materials
Uphold Illumination Foundation’s Guiding Principles of Integrity, Humility, Sustainable Compassion, Quest for Knowledge and Critical Thinking, Client-Centered Care, Innovation, Advocacy, and Stewardship and Compliance.
Preferred Experience/Minimum Qualifications:
Valid CA Driver’s License and eligibility for company vehicle insurance.
High School Diploma or equivalent.
Customer and client relations skills
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams).
Understanding of and ability to conduct HUD Housing inspections and reports
Understanding of housing rental market and property management
Benefits
Medical Insurance funded up to 91% by Illumination Foundation (Kaiser and Blue Shield), depending on the plan
Dental and Vision Insurance
Life, AD&D and LTD Insurance funded 100% by Illumination Foundation
Employee Assistance Program
Professional Development Reimbursement
401K with Company Matching
10 days vacation PTO/year
6 days sick PTO/year
10 days holiday PTO/year
Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans
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