Job Information
Goodwill Industries of the Southern Rivers, Inc Customer Service Assistant in Opelika, Alabama
Description
Customer Service Assistant
Goodwill Industries of the Southern Rivers - Opelika, AL
Goodwill Industries of the Southern Rivers, Inc. is committed to our mission of Developing People, Changing Lives, and Building Communities. We seek to empower people with skills and opportunities to live fulfilled lives. We achieve our mission and vision through our values of Honesty, Integrity, Respect, Excellence, and Service. At Goodwill Industries of the Southern Rivers, Inc., we strive to hire individuals who live by our values and believe in our mission.
Greets and directs visitors.
Answers telephones and directs callers to the appropriate team member.
Schedules clients' appointments.
Assists in ordering, receiving, stocking and distribution of office supplies.
Assists with other related clerical duties such as photocopying, faxing, filing, and collating.
Ensure vendor log is completed as needed.
Contact clients referred by funding agencies and explain service, follow-up, etc.
Assists with client registrations, answers job board questions, and assists with resumes and computer support.
Receives referrals from different community agencies.
Ensures clients are enrolled in case management system.
Creates participants orientation folders, assists with intake process, and follows up with clients.
Notifies clients of start dates and provides information clients need for start dates and training.
We offer a competitive benefits package including:
Hourly position
Medical, Dental, and Vision insurance
A generous paid time off (PTO) plan
401k with a company match
We maintain a drug-free workplace and perform pre-employment substance abuse testing. GoodwillSR is an equal opportunity employer.
