Easter Seals Jobs

Description

Responsible for the fulfillment and management of customer order requirements through direct and indirect (i.e., fax, email, phone or EDI-electronic data interface) contact

coordinates order requests to ensure that all orders are shipped in a timely and accurate manner

follows all policies to achieve high levels of efficiency and performance.

• Processes orders directly from customers via phone, EDI, email and fax, reviewing orders for availability, utilizing stock status reports as well as warehouse sailing schedules; communicates product availability and delivery dates to customers.

• Monitors orders for adherence to correct pricing, proactively working with sales or customer to correct any issues prior to the order invoicing.

• Establishes and maintains effective communication/working relationships with customers/sales representatives; coordinates order processing and resolves product availability/shipping/pricing problems to ensure company service objectives are attained.

• Coordinates service requirements with shipping department and/or outside public warehouses for requirements of orders to ensure accurate picking and scheduling on shipments/deliveries.

Skills

customer service, microsoft word/excel, erp system, microsoft teams, warehouse environment, food manufacturing, multi tasking

Top Skills Details

customer service,microsoft word/excel,erp system,microsoft teams

Additional Skills & Qualifications

• Previous customer service representative and order processing experience of 1-5 years required

• Extensive knowledge of Microsoft Excel and Word is required.

• 1-5 years of experience required working with ERP systems on a daily basis (JD Edwards experience preferred)

• Ability to handle confidential customer, legal and company information

• Ability to multi-task and work in a fast-paced environment Passionately focused on continuous improvement

Experience Level

Entry Level

#prioritywest

Pay and Benefits

The pay range for this position is $23.00 - $25.00

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Ontario,CA.

Application Deadline

This position will be accepting applications until Dec 20, 2024.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.