Easter Seals Jobs

Job Title:

Senior Exchange Engineer

Job Description

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.

We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our game-changers:

• Challenge Conventions

• Deliver outcomes unimagined

• Create experiences that go beyond WOW

If this is you, we would love to discuss career opportunities with you.

In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.

We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

Location: US-based with on-site delivery 1-2 times per week, primarily in New York

We need individuals that:

• Have deep technical expertise in at least one technical specialty

• You will also need to examine possible workarounds and escalations.

• Set an example of excellence as a Microsoft representative, enhancing our image and reputation through your credibility, preparation, commitment, and first-class delivery.

• Enjoy teamwork, and contribute to their peer group and our customer account teams.

• Communicate at all levels from CIO to the technical staff on the ground.

• Support the existing Exchange on prem infrastructure, potentially migration support (to next on prem version)

• Upskilling of the customer

• Candidates must pass NYPD background screening and HireRight background check

• Lead the support for Exchange Online (80%) and on-premises Exchange/ADFS (20%),

• including critical upgrades and security patching, while proactively addressing mail flow issues to maintain operational excellence.

• Identify and implement opportunities to optimize NYPD's cloud infrastructure, resulting in improved security postures and reduced on-premises footprint.

Must Have Skills

• Experience with Enterprise customers

• 5+ years of project experience

• Designing and implementing Exchange Online and hybrid Exchange environments

• Experience in Entra ID and Entra Connect

• Deep understanding in Exchange server and hybrid architecture 2016\2019

• Deep troubleshooting skills with Exchange server and hybrid Exchange environments

• Designing & implementing services of MS Exchange server

• Experience in assessing Exchange Servers, health checks of existing solutions, provide best practice recommendations

• Experience with Exchange migrations, upgrades, and optimizations

• Deep understanding in SMTP

• Deep understanding in Active Directory architecture

• Strong technical skills in Exchange Online administration and governance–

• Prefer candidate live close to location for site visits Personnel

Requirements:

Must pass Client background screening and HireRight background check.

Preference:

Candidates who live close to the location (NYPD) for easier site visits.

Salary:

The on-target earnings range is $91,457- $137,186, which includes a base salary and incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies.

#ConcentrixCatalys

Location:

USA, NY, Work-at-Home

Language Requirements:

Time Type:

Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)

•Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf)

To request a reasonable accommodation please click here (https://jobs.concentrix.com/global/en/reasonable-accomodation) .

If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) .