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Summary The Oklahoma City VA Medical Center is looking to fill the vacancy of General Mental Health Program Manager for the Mental Health Department. The Licensed Professional Mental Health Counselor (Program Manager/General Mental Health) provides administrative oversight of other Licensed Professional Mental Health Counselors and for a multidisciplinary team, which includes Social Workers, psychologists, and co-leads with a Psychiatry Medical Director. Responsibilities Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf The Licensed Professional Mental Health Counselor (Program Manager/General Mental Health) provides administrative oversight in conjunction with the psychiatry medical director of a multidisciplinary team, which includes psychologists, social workers, Licensed Professional Mental Health Counselors, nurses, and administrative staff. The Licensed Professional Mental Health Counselor (Program Manager/General Mental Health) oversees all clinical services to include individual assessment, psychological evaluation, psychoeducational classes, psychotherapy groups, supportive psychotherapy, and evidence-based psychotherapies. Also, the incumbent addresses all patient care issues in the program(s) assigned. The Licensed Professional Mental Health Counselor (Program Manager/General Mental Health) manages day-to-day activities, including operation of key clinical, training, research, and administrative programs. Completes performance evaluations for supervised staff as rating supervisor. Addresses concerns related to staff performance and/or conduct in consultation with ER/LR and in accordance with the VA/AFGE Master Agreement, HRO/Just Culture, and policy/law. The Licensed Professional Mental Health Counselor (Program Manager/General Mental Health) is responsible for strategic planning utilizing input from customer satisfaction surveys, All-Employee Surveys (AES) and Strategic Analytics for Improvement and Learning (SAIL) metrics identifying customer and employee satisfaction, while also considering budget and resource allocation. The incumbent is also responsible for planning, developing, and implementing short and long-term goals and objectives consistent with the program's strategic plan. The Licensed Professional Mental Health Counselor (Program Manager/General Mental Health) is responsible for timely completion of all program evaluations and documents required by the Medical Center, Veterans Integrated Services Network (VISN) and Veterans Affairs Central Office (VACO), ensuring compliance with appropriate accrediting bodies such as The Joint Commission (TJC), Commission on the Accreditation of Rehabilitation Facilities (CARF), Office of Inspector General (OIG), and other accreditation bodies and monitoring agencies. The Licensed Professional Mental Health Counselor (Program Manager/General Mental Health) monitors outcomes using data-driven quality assurance processes and implements strategies for improvement based on data analysis to include SAIL and other performance metrics. The Licensed Professional Mental Health Counselor (Program Manager/General Mental Health) has full responsibility for oversight of the professional practice of the profession to which they are assigned while ensuring that all disciplines in the assigned program(s) and its affiliated clinics meet the requirements of their professional qualification standards. The Licensed Professional Mental Health Counselor (Program Manager/General Mental Health) is responsible for implementing change strategies during times of calm and crisis. S/he communicates effectively with their assigned staff, having crucial conversations while demonstrating collaborative efforts with leadership. The Licensed Professional Mental Health Counselor (Program Manager/General Mental Health) monitors time and leave management, recruitment and retention of staff (hiring and staffing), and budget for the program. The Licensed Professional Mental Health Counselor (Program Manager/General Mental Health) ensures that program services meet the requirements of the Uniform Mental Health Services in VHA Medical Points of Service (VHA Directive 1160.01). Work Schedule: Mon-Fri; 8am to 430pm Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Ad-hoc as determined by agency policy Virtual: This is not a virtual position. Functional Statement #: 57928A Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. You may be required to serve a probationary period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency. LPMHCs must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, chapter 3, section A, paragraph 3.j. Education. Hold a master's or doctoral degree in: Clinical Mental Health Counseling; Clinical Rehabilitation Counseling; Clinical Mental Health Counseling and Clinical Rehabilitation Counseling; or a related field, from a program accredited by the Council on Accreditation of Counseling and Related Educational Programs (CACREP). Examples of related mental health counseling fields include, but are not limited to Addiction Counseling; Community Counseling; Gerontology Counseling; Marital, Couple, and Family Counseling. CACREP defines the date when graduates are considered to have 3 graduated from a CACREP accredited program. Additional information may be obtained from http://www.cacrep.org/directory/. NOTE: Traditional Rehabilitation counseling programs that are accredited by CACREP do not meet the LPMHC qualification standards as Traditional Rehabilitation counseling differs from Clinical Rehabilitation counseling Licensure. Persons hired or reassigned to LPMHC positions in the GS-0183 series in VHA must hold a full, current, and unrestricted license to independently practice as a Licensed Professional Mental Health Counselor, which includes diagnosis and treatment. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: Licensed Professional Mental Health Counselor (Program Manager), GS-13 Experience, Education and Licensure. In addition to the basic requirements, candidates must have at least one year of progressively complex experience equivalent to the GS-12 grade level. The experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Demonstrated Knowledge, Skills, and Abilities. In addition to meeting the KSAs for the GS-12 grade level, the candidate must demonstrate the KSAs below: Ability to make judgments and decisions associated with program management. Ability to monitor program outcomes using data driven quality assurance process. Ability to develop productivity standards appropriate to each service provided. Ability to manage a wide range of programs which include the operation and management of key clinical, training or administrative programs. Preferred Experience: Training and experience in the preparation of and operation of the BHIP model. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. This is an above full-performance level vacancy. Physical Requirements: The work for the position is sedentary. Physical requirements include some lifting/carrying (<15 lbs.) occasionally; Reaching above shoulder; Frequent use of computer (4-7 hours per day); Sitting (4-7 hours per day); Walking (up to 6 hours per day); Standing (up to 6 hours per day); Infrequent climbing/descending of stairs; Some bending; Ability for rapid mental and muscular coordination simultaneously; Correctable near sighted and far-sighted vision; Hearing (Aid permitted); Carrying of light items such as papers, books, laptop, and/or small objects. Must be able to sit/stand for long periods of time. The position may require driving/travel. Ability to complete a Basic Life Support (BLS) course is a position requirement unless approved for a waiver. For additional information please refer to the OF 178 provided with this position. Education IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.