Job Information
NAPA Auto Parts Inside Sales Representative in Oklahoma City, Oklahoma
This job was posted by https://okjobmatch.com : For more information, please see: https://okjobmatch.com/jobs/3213841 \ \ \ Oklahoma City, OK, USA\ Full time\ 2024-11-11\ R24_0000034151\ \ Inside Sales Representative (Field)\ \ Summary\ \ This field based Inside Sales Representative generates and increases competitive inventory stocking levels for NAPA stores, assisting in the execution of NAPA store programs and promotions as well as acting as a general liaison and problem solver for NAPA stores. The role leverages sales calls and pitches to service assigned accounts, maintain, and increase sales revenue and gross profit dollars, and maximize the GP% coming from account customers. This role manages the relationships NAPA has with its customers and creates a best-in-class customer experience for assigned accounts.\ \ Responsibilities\
- Proactively makes 25 + daily outbound calls to assigned accounts across multiple locations to engage and further develop sales opportunities.
- Counsels\' stores on strengthening inventory competitiveness by recommending NAPA products & services.
- Assists stores in properly maintaining accounts (AR\'s) within the NAPA system, including the maintenance of proper price profiles and service level agreements.
- Develops and preserves strong relationships and consistent communications with assigned accounts to promote NAPA products & services.
- Works closely with decision makers to expand business volume by identifying, quoting, & converting sales on products not currently in purchased.
- Applies the knowledge gained from team members, tools, and ongoing development opportunities to master sales pitches and drive inside sales conversions.
- Meets daily outbound calling expectations and KPI metrics.
- Actively participates with peers in daily scripting and role-playing activities.
- Performs other duties as assigned.
\ Qualifications\
- High school diploma.
- Strong sales experience in making proactive outbound calls with the capability of understanding customer pain points, product requirements, and identifying potential add on sales opportunities.
- Reliable, organized, detailed, focused, along with demonstrated ability to effectively collaborate with field sales teams.
- Strong and professional communication skills; written, verbal, and presentation along with active listening.
- Proven business development success through effective use of core sales tools such as CRM, LinkedIn, and Microsoft Office (especially Outlook and Excel).
- Ability to multi-task with requests and efficiently manage time while achieving sales growth goals from assigned accounts.
- Possesses a keen sense of urgency for reaching sales goals.
- Has Drive, Grit, and a Team Oriented \"Play to Win\" attitude.
- Positive attitude and demonstrated ability to navigate rejections/objections.
- Ability to develop rapport, influence others and maintain strong working relationships.
\ Preferred Qualifications\
- 1-2 years of sales experience with commission-based sales environment.
- Customer service, call center and/or experience dealing with the public is helpful.
\ Leadership\
Embodies the following values: serve, perform, influence, respect, innovate, team.
Effectively communicates by motivating and inspiring others through clear and proactive communication.
Delivers results and drives customer success by committing and focusing on o\ \
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\ \ NAPA Auto Parts is an Equal Opportunity Employer and does not discriminate against any applicants for employment based on their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, physical or mental disability, genetic information, veteran status, uniformed s rvice member status, or any other status protected by law.