Easter Seals Jobs

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Senior Technical Program Manager

Who is Mastercard?

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

Technology at Mastercard

What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable. 

And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day.

Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what’s next.

About the role

Plan and manage a group of related technology projects, initiatives and activities in a coordinated way from inception through successful delivery.

Deep understanding of the business and technical requirements for the solutions being built and understand the needs of the engineers and technical operations teams who have to build, maintain, and operate the system for the life of the system

Align dependent organizations and other stakeholders as required to remove/mitigate all blocking issues.

All staff at Mastercard are expected to demonstrate 'Mastercard Way' cultural values every day - own it, simplify it, sense of urgency, thoughtful risk-taking, unlock potential, and be inclusive – with a relentless focus on our customers. As a Senior Technical Program Manager at Mastercard, you are expected to perform the following general responsibilities:

• You will conceptualize, rationalize, and drive execution of features to deliver engineering work across the portfolio in our scrum execution model

• You will contribute to the strategies, design choices, and infrastructure necessary to build comprehensive and achievable execution plans to deliver high-profile new features and capabilities for our customers

• Management and execution against delivery plans and commitments

• Looked to as first point of contact for your team or area and the source of truth for status, providing the correct information and associated data about the state of the project to the right audience at the right time

• Operates in an Agile/Scrum environment, working across delivery squads, release roadmaps, associated OKRs, and collaboration with members of the product team

• Organizes and accelerates a group of related technology projects or activities across multiple teams, aligning dependent organizations

• Recognizes complexity and creates predictable delivery paths for large and/or complex efforts. Measurably improves, streamlines, and/or eliminates excess processes

• Works with multiple scrum/delivery teams to build/improve ways of working and identify and mitigate risks or issues that may impact the plan

• Conducts meaningful retrospectives; processes and recommends actions for the team to take, along with communicating pain points outside the team’s control to leadership

• Clearly articulate scope, timelines, dependencies, owners, and actions. Report progress to teams and senior leadership in regular cadence

• Looked to as first point of contact for your team or area and the source of truth for status, providing the correct information and associated data about the state of the project to the right audience at the right time

• Understands the business strategy and design approaches within product, program, or domain with depth to be credible and influential with teams they work with

All about you

• Plan and manage a group of related technology projects, initiatives and activities in a coordinated way from inception through successful delivery

• Deep understanding of the design approaches and technologies

• Deep understanding of the business and technical requirements for the solutions being built

Help business and the engineering teams make trade-off decisions by considering all of the data including business objectives, technical platform strategy

• Identify, assess, track and mitigate issues and risks at multiple levels

• Demonstrated ability to operate with independence and autonomy

• Prior experience defining and building technical products as a platform at scale with a deep understanding of those platforms' capabilities and underlying technologies

• Coordination and organization skills and the ability to work with multiple stakeholders and vendors across locations to ensure success of the project.

• Technical capability to effectively solve software engineering challenges, communicate with engineers, scope technical programs, and identify technical risks.

• Proven track record of data driven decision-making and applying continuous improvement methodologies across teams

• Enjoys diving deep to understand platforms' capabilities and underlying technologies

• Expertise in Payments, IaaS, PaaS, huge plus if you have expertise in CI/CD, SQL databases, microservices APIs, and distributed systems operations in a DevOps model are a plus

• Experience operating in an agile delivery model, including but not limited to sprints, releases, managing dependencies, roadmaps, and backlog prioritization

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

O'Fallon, Missouri: $94,000 - $157,000 USD