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Robert Half Call Center Representative in Oceanside, California

Description

Establish yourself in an event management company renowned for its commitment to customer satisfaction. We are seeking a dedicated Call Center Representative to sustain our commitment to delivering first-rate customer service.

Responsibilities:

  • Manage large amounts of inbound and outbound calls in a timely manner.

  • Identify customer needs, clarify information, and provide solutions.

  • Meet set performance targets in areas like call handling, quality, and productivity.

  • Record each call detail appropriately in the CRM system.

    Requirements

  • Proven experience in a call center or customer support role.

  • Strong telephonic and verbal communication skills.

  • Proficiency in CRM systems and practices.

  • Exceptional listening and problem-solving skills.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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