Easter Seals Jobs

We are seeking an experienced Purchasing Agent to join one of our manufacturing clients in Ocala, Florida!

Job Description:

• Manages end-to-end customer order processing from purchase order receipt to product shipment.

• Handles inbound phone calls, chats and customer support email requests.

• Professionally resolves internal and external customer issues promptly and thoroughly.

• Provides answers to general technical product questions.

• Supports the sales team with pricing and general product assistance.

• Coordinates product returns and repairs.

• Expedites shipments when necessary.

• Maintain a balance between company policy and customer benefit in decision making. Handles issues in the best interest of the customer and the company.

• Backup to International customer care team.

• Develop and recommend changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the customer service team as a whole.

• All other duties as assigned.

Skills & Qualifications:

• Must have manufacturing/logistics experience (1-3 years)

• Must have excellent customer service experience

• Excellent communication skills, both written and verbal, required

• ERP knowledge is a plus

  About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.