Job Information
Horizon Services, Inc. Recovery Care Monitor for Women's Program in Oakland, California
Who are we?
Horizon Services, Inc. (HSI) is a nonprofit established in 1974 with the goal of reducing substance use related challenges for people from all walks of life, including those from some of the most disenfranchised and marginalized communities. We practice our values of Integrity, Respect, Diversity, and Quality to provide residential treatment, withdrawal management, and sobering programs to support the well-being of women, men, youth, LGBTQ, and BIPOC clients to live healthy, fulfilling and constructive lives. HSI is an inclusive workplace and a learning community where our collective experiences enrich each other’s growth.
How can you make a difference in people’s lives?
In this role, you’ll make a difference in the lives of people with substance use challenges, and often with co-occurring conditions. You’ll use and grow your skills in compassionate care, crisis intervention and de-escalation, in a supportive and inclusive work environment. You’ll have the opportunity to help people who are just discovering possibilities in their journey, going from a place of hopelessness to a place where they are valued and have the potential for a better life.
What will make you successful in this role?
Able to work FT flexible hours weekdays and/or weekends as needed.
Experience in substance use, mental health and human services direct service
Experience working in a residential treatment setting
Demonstrated knowledge of alcoholism/addiction treatment and Motivational Interviewing concepts and techniques;
Able to handle emergency situations and de-escalate clients in crisis; CPR/First-aid training
Flexible schedule: must be willing to work days and nights on a rotating basis as needed;
Must show a demonstrated knowledge of computers; including but not limited to, data input, internet navigation, Microsoft word, etc. Ability to write clear narrative reports and progress notes
Responsibilities:
Monitors clients’ needs and treatment
Ensures clients attend scheduled activities: individual and group sessions, doctors’ appointments, assigned chores. Coordinate with Clinical Counselor and Food Service Coordinator as needed.
Ensure that clients take meds by following medication distribution protocol and accurately filling out the med log.
Ensure that Med Alerts are provided in a timely manner.
Milieu Coordination & Documentation
Review and update Daily Shift Log at the start and end of each shift.
Review daily medication inventories utilizing the Individual Controlled Substance Inventory Record, documenting any discrepancies, and notifying supervisor
Utilize techniques to de-escalate situations in an appropriate, professional and client-focused manner
Engage clients in daily living skills and group-based activities
Conduct orientation of new clients to treatment program, including resident handbook, inventory of belongings
Perform hourly client counts, room inspections and search client’s belongings following program policies. Facilitate UAs as needed.
Supervise visitor participants during visitation hours.
Ensuring A Safe Environment
Conduct periodic inspection of grounds and facility to assure security and safety during the shift
Identify and inform manager or office manager of any household, environmental, participant, and personnel needs or unsafe conditions, as appropriate. Performs small maintenance activities, e.g.: change light bulbs
Monitor clients to ensure appropriate supervision and knowledge of clients and activities
Comply and enforce HSI’s policies and procedures
Performance of shift change duties, including summarizing previous shift, communicating necessary issues, and assisting counselors with documentation as appropriate. Complete intakes and phone Intake Screenings; advise potential clients of program admission requirements and steps.
Answer phones and provide reception coverage to furnish information and/or referrals to callers, clients and potential clients.
Follow HSI policies and document client’s incidents and complains.
Perform data entry and office tasks as needed.
What else is required?
Associate Degree in social work or related field, or higher (High school diploma and significant work experience in substance abuse and mental health can replace education)
Basic academic knowledge and understanding of Substance Use
Demonstrated competency in using technology.
May be registered with a state certifying SUD body (CCAPP/CADTP/CAADE)
Valid California driver’s license with a good driving record and car insurance.
Current CPR/First Aid certificate desirable.
Background/drug testing required at time of hire.
Compensation and Benefits
We are proud to offer a comprehensive benefits package to all full-time and part time employees over 20 hours per week.
100% of medical, dental, Life and LTD for the employee and 50% for any dependents medical and dental coverage
PTO and Holiday pay.
Retirement benefits after 6 months of service.
Training and CEU opportunities.
And of course, the opportunity to meaningfully contribute to a team of mindful, caring and passionate people at work every day!
Salary: $ 23.00 to $25.00 depending on credentials and experience. Available for a full-time position.
Horizon Services, Inc. is an Equal Opportunity Employer.
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