Easter Seals Jobs

Clean Harbors is looking for a Central Customer Service Supervisor to sit in our Norwell, MA office . The Central Customer Service Supervisor is responsible for the support of Clean Harbors Technical Services. The Customer Service Supervisor manages a team and ensures efficient productivity and the quality of customer contact through monitoring of customer interactions.

Why Work for Clean Harbors?

• Health and Safety is our #1 priority and we live it 3-6-5!

• Competitive wages

• Comprehensive health benefits coverage after 30 days of full-time employment

• Group 401K with company matching component

• Opportunities for growth and development for all the stages of your career

• Generous paid time off, company paid training and tuition reimbursement

• Positive and safe work environments

• Ensures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner at all times

• Ensures all supervised staff are trained in appropriate functions and applications

• Ensures productivity of workforce

• Communicates daily changes and updates to team

• Maintains appropriate workforce staffing to answer customer calls during scheduled work hours

• Plays an active role in promoting teamwork, ownership, premier customer service and quality within the organization

• Accomplishes detailed and thorough order management tasks inclusive of account setup, waste profile, routing, pricing, PO issues, invoice issues, etc.

• Possesses knowledge and ability to promote all Clean Harbors services

• Interacts with sales and operations personnel to ensure they have knowledge on customer feedback/service issues

• Effectively manage all accounts, inclusive of proactive and reactive calling in accordance with department procedures

• Responsible for the data integrity of the proactive call and milkrun program

• Specific tasks assigned by management

• BS/BA in Business or Environmental Science preferred

• 5 to 7 years’ experience in customer service

• Strong verbal and written communication skills

• Strong organizational/time management skills

• Strong problem-solving skills

• Detail oriented

• Flexibility

• Ability to handle multiple tasks simultaneously

• Proficient in Windows Office-based applications

Join our team today! To learn more about our company, and to apply online for this exciting opportunity, visit us at www.cleanharbors.com/careers

Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is one-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.

We thank all those interested in joining the Clean Harbors team; however only those that complete the online application and meet the minimum job qualifications will be considered for this role.

Clean Harbors is a Military & Veteran friendly company.

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