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McDonald's McDonalds Hiring Manager in NORWALK, Iowa

Job Description

We have an opening in our organization for a Hiring Associate. This role will be responsible for overseeing all recruiting, hiring, and staffing needs for a patch of restaurants within RVP. Key customers include Operations Supervisors, Restaurant Managers, Trainer Associates as well as potential applicants.

The Hiring Associate is self-motivated, actively engaged with people, and demonstrates care, respect, and passion for our guests. The candidate will be required to recruit, interview, and hire for all vacant positions within the patch of restaurants. The Hiring Associate will promote a positive experience for all candidates throughout the hiring process. Working with RVP’s key stakeholders, the individual will contribute to building a high-performance culture and ‘one team’ approach in every restaurant. Strong communication skills, and the ability to liaise with peers and leadership to carry out the full range of duties and responsibilities, are also crucial. Principal accountabilities will vary dependent on market and business requirements which would drive the percentage of time throughout the year.

The person in this position will have the following major responsibilities:

Overall Strategy

  • Building strong relationships with General Managers across the patch to understand restaurant staffing needs.

  • Execute recruitment and retention plans to support fully staffed restaurants

  • Conduct market research around patch of restaurants to understand competitive landscape to ensure RVP is providing competitive pay and benefits

  • Recruitment Activities

  • Responsible for generating applications to drive sufficient numbers and quality of candidates to deliver on required staffing outcomes.

  • Develops and Supports key Recruitment programs to drive applicants to RVP restaurants

  • Collaborate with other hiring associates and the RVP People Staffing lead to improve recruiting processes

  • Participate in job fairs and other organized company hiring events

  • Ensure consistent hiring message is being utilized in all recruiting materials (in restaurant, on-line, etc.)

  • Hiring Activities

  • Utilize McDonald’s McHire application to identify and process all applicants

  • Communicate with candidates to schedule interviews

  • Conduct interviews by person, phone or video

  • Evaluate resumes and applications to identify and advance candidates through recruiting process

  • Manage hiring process for all candidates including onboarding via McHire

  • Ensures 100% compliance for work authorization documentation and I-9 forms

  • Conduct reference checks

  • Prepare welcome packets for all new hires

  • Turn in weekly reporting and participate in weekly patch meetings with Area Supervisor

The ideal candidate will possess the following skills and qualifications:

  • 1-2 years recruitment experience in retail, hospitality or food service industry

  • Strong sourcing skills and ability to leverage current recruitment technology

  • Ability to conduct various types of interviews

  • Excellent written and verbal communication skills.

  • Excellent organizational skills, along with strong technical skills (Excel, PowerPoint, Word, Access).

  • Knowledge of recruitment market practices and trends

  • Results driven, very high sense of urgency

  • Ability to work across multiple restaurants and the proven ability to develop long-term client relationships

  • Ability to create and implement a plan

  • Ability to build partnerships across various functions.

  • Ability to work in a collaborative manner and develop strong working relationships with colleagues.

  • Highly mobile and the ability to travel and provide support the market

  • Performance Metrics

  • Crew Staffing Numbers

  • Manager Staffing Numbers

  • Turnover %

Schedule

  • Primary schedule for the role is Monday to Friday from 9am-6pm working in the restaurants. However, expectation is that if night and weekend hours are required to effectively achieve goals those hours are to be worked. Candidate should anticipate weekend and nighttime hours on occasion.

Compensation and Benefits

  • Starting pay is $19-$20/hr base on experience Schedule

  • PTO

  • Medical, dental, Vision benefits offered

  • Free food

  • Holiday pay

  • Company laptop will be provided

  • $3000 in tuition assistance or free college opportunities offer!

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Requsition ID: PDXMCB738D715-F7E4-416F-B34F-7EB13BF87921_12234

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.comsupportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

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