Job Information
Dignity Health Manager Risk Management in Northridge, California
Overview
Founded in 1955 Dignity Health – Northridge Hospital Medical Center is a 394-bed acute care nonprofit community hospital located in Northridge California. The hospital offers a full complement of award winning services including the Leavey Cancer Center a cardiovascular center stroke center the Center for Assault Treatment Services a pediatric medical center and the only pediatric trauma center in the San Fernando Valley. As a leading provider of compassionate high-quality and affordable patient-centered care we share a rich legacy with Dignity Health one of the nation’s five largest health care systems. We are part of a 21-state network of nearly 9000 physicians 62000 employees and more than 400 care centers. Visit dignityhealth.org/northridgehospital for more information.
If you are committed to social justice, health equity, and prepared to deliver care in new, innovative ways, you belong with us.
We offer the following benefits to support you and your family:
Annual Incentive (Bonus) Program.
Matching Retirement Program.
Pension fully funded by the Hospital.
Tuition Assistance for career growth and development.
Health/Dental/Vision Insurance.
Free Membership to our Care@Work program supporting child care, pet care, and adult dependent needs.
Employee Assistance Program (EAP) for you and your family.
Flexible spending accounts.
Voluntary Protection: Group Accident, Critical Illness, and Identity Theft.
Wellness Program.
Paid Time Off (PTO).
Responsibilities
Position Summary:
As our Manager of Patient Safety and Risk at Northridge Hospital Medical Center, you will oversee the facility's Patient Safety Program, including the Patient Safety Plan requirements for the collection, analysis and reporting of events and patient safety data, investigation of events and near misses, and will ensure all accreditation and regulatory requirements for patient safety are fully met. You will participate in system office initiatives and programs to mitigate identified risks which result in reduced costs, reduced adverse patient outcomes, and safer patient care. You will also coordinate claim team requests and collaborate with other key stakeholders to implement learnings from claims. You will also spearhead the the coordination of all legal documents related to hospital liability.
Qualifications
Required Education and Experience:
Bachelor's degree required, or five (5) years of related job or industry experience in lieu of degree.
Minimum of three (3) years of risk management, patient safety and/or other related professional experience and a minimum of two (2) years of experience managing/supervising employees and/or vendors required.
Required Special Skills and Training:
Experience with the event reporting process, root cause analyses, and event investigation/review.
Experience with patient compliant/grievance investigations and prompt resolution.
Knowledge of the risks faced by patients in a healthcare environment, and the ability to take steps to reduce these risks.
Familiar with all legal documents related to hospital liability, including management of subpoenas, Summaries and Complaints and other related activities.
Knowledge of federal, state and local healthcare related laws and regulations; ability to comply with these in healthcare practices and activities.
Experience with risk and the implementation of HPI and cause analysis.
Strong professional, organizational and interpersonal skills for working with teams, physicians, committees and senior management.
Excellent communication skills (oral and written), presentation style, including the ability to concisely present data to leaders, clinicians and staff at all levels of the organization.
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Pay Range
$54.01 - $78.31 /hour
We are an equal opportunity/affirmative action employer.
