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C&W Services Receptionist in Northfield, Illinois

Job Title

Receptionist

Job Description Summary

This position embodies an exceptional customer service experience to the client/colleague/end user in a corporate environment for a global professional services firm. Engage at the appropriate level to support contracted service lines to include reception mail, print (MFD troubleshooting and maintenance), hospitality, facilities and audio/visual. Pick up and deliver copy jobs, faxes, and mail. Assume accountability for all support functions for Northfield site.

Job Description

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

  • Delivery and pick up throughout floors to and from mailroom-Deliver print work as needed.

  • Audit and update mail lists as needed

  • Support confidential document shredding in accordance with stated policy.

  • Arrange and maintain conference rooms for meetings, lunches, and various events

  • Meeting room setup and breakdown including moving chairs and small tables

  • Collaborate and handle special projects for event and/or meeting room setups

  • Prepare large volume print requests and finishing to colleague specifications

  • Quality check all print work to ensure accuracy

  • Use of high speed MFD’s (multi-function devices)

  • Provide service, colleague support and 1st level maintenance for MFD’s

  • Monitor office for facilities related issues such as lights outages, carpet stains, wall damage, etc. and report accordingly.

  • Ensure conference rooms have adequate supplies and replenish as needed

  • Submit works requests for coffee machines

  • Distribute firm wide distributions as needed, desk drops

  • Post client signage as requested in designated areas

  • Arrange conference rooms as needed for meetings to include beverage and food set-ups

  • Cover reception desk at Northfield site from 8 AM to 4:30 PM

  • Order food for meetings as requested

  • Clean conference rooms following meetings

  • Monitor clean desk policy for compliance

  • First level audio/visual equipment check prior to scheduled meeting time, utilize established checklist

  • Check and refresh lobby

  • Provide meeting support for onsite client meetings and events

  • Report issues with audio/visual equipment to ensure quick resolution

  • Assist other OSA’s as needed to meet demand

  • Work overtime as needed to assist with special projects

  • All duties as assigned

  • Must assist in supporting all service lines in addition to primary role

#INDCWS

JOB REQUIREMENTS & QUALIFICATIONS:

  • Able to lift up to 50 lbs.

  • General knowledge of audio/visual equipment

  • High school diploma or equivalent (GED)

  • Copier/fax knowledge

  • Basic computer skills

SPECIAL SKILLS:

  • Ability to multi-task and prioritize

  • Good interpersonal skills

  • Exceptional customer service skills

  • Exceptional verbal and written communication skills

  • Exceptional organizational skills

  • Ability to work independently with minimal supervision

  • Admirable punctuality/attendance record

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $20.00 - $21.00

C&W Services is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com . Please refer to the job title and job location when you contact us.

INCO: “C&W Services”

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