Job Information
C&W Services Receptionist in Northfield, Illinois
Job Title
Receptionist
Job Description Summary
This position embodies an exceptional customer service experience to the client/colleague/end user in a corporate environment for a global professional services firm. Engage at the appropriate level to support contracted service lines to include reception mail, print (MFD troubleshooting and maintenance), hospitality, facilities and audio/visual. Pick up and deliver copy jobs, faxes, and mail. Assume accountability for all support functions for Northfield site.
Job Description
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
Delivery and pick up throughout floors to and from mailroom-Deliver print work as needed.
Audit and update mail lists as needed
Support confidential document shredding in accordance with stated policy.
Arrange and maintain conference rooms for meetings, lunches, and various events
Meeting room setup and breakdown including moving chairs and small tables
Collaborate and handle special projects for event and/or meeting room setups
Prepare large volume print requests and finishing to colleague specifications
Quality check all print work to ensure accuracy
Use of high speed MFD’s (multi-function devices)
Provide service, colleague support and 1st level maintenance for MFD’s
Monitor office for facilities related issues such as lights outages, carpet stains, wall damage, etc. and report accordingly.
Ensure conference rooms have adequate supplies and replenish as needed
Submit works requests for coffee machines
Distribute firm wide distributions as needed, desk drops
Post client signage as requested in designated areas
Arrange conference rooms as needed for meetings to include beverage and food set-ups
Cover reception desk at Northfield site from 8 AM to 4:30 PM
Order food for meetings as requested
Clean conference rooms following meetings
Monitor clean desk policy for compliance
First level audio/visual equipment check prior to scheduled meeting time, utilize established checklist
Check and refresh lobby
Provide meeting support for onsite client meetings and events
Report issues with audio/visual equipment to ensure quick resolution
Assist other OSA’s as needed to meet demand
Work overtime as needed to assist with special projects
All duties as assigned
Must assist in supporting all service lines in addition to primary role
#INDCWS
JOB REQUIREMENTS & QUALIFICATIONS:
Able to lift up to 50 lbs.
General knowledge of audio/visual equipment
High school diploma or equivalent (GED)
Copier/fax knowledge
Basic computer skills
SPECIAL SKILLS:
Ability to multi-task and prioritize
Good interpersonal skills
Exceptional customer service skills
Exceptional verbal and written communication skills
Exceptional organizational skills
Ability to work independently with minimal supervision
Admirable punctuality/attendance record
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $20.00 - $21.00
C&W Services is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com . Please refer to the job title and job location when you contact us.
INCO: “C&W Services”