Job Information
Sonic Drive-In General Manager in North Richland Hills, Texas
It’s the dream job you never have to wake up from. At SONIC, you’ll whistle while you work, gaining a sense of accomplishment along the way. You’ll interact with fantastic people, earn great pay, sport a cool uniform.
As a SONIC Drive-In restaurant General Manager, you are indeed a general—leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.
Essential General Manager restaurant job duties are listed below:
●Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
●Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
●Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
●Performs restaurant opening and/or closing duties
●Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
●Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
●Completes and maintains all drive-in restaurant employment related records and payroll records
●Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
●Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
●Interview and hire restaurant crew and management team members to achieve proper staffing levels
●Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
●Develop and implement a marketing plan
Additional General Manager Requirements:
●High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred
●Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision
●Knowledge of recruiting, interviewing and selection practices
●Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
●Leadership and supervisory practices and skills; effective verbal and written communication skills
●Basic accounting and computer skills
●Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
●Problem solving, decision-making and conflict-resolution skills
●Willingness to abide by the appearance, uniform and hygiene standards at SONIC
SONIC and its independent franchise owners are Equal Opportunity Employers.
