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AbbVie Salesforce COE Lead in North Chicago, Illinois

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok (https://www.tiktok.com/@abbvie) .

Job Description

Come to work each day with an inclusive and collaborative Business technology team! As a Salesforce Center of Excellence (COE) Lead in AbbVie Business Technology Solutions (BTS), you’ll have opportunities to contribute to the digital transformation of a leading biopharma company, helping to create solutions that impact patients and their communities for the better.

The primary function of the Salesforce COE Lead is to establish sustainable, effective strategies and processes for the Salesforce COE including financial and performance management that enables business change to support initiatives critical for organizational success. The lead ensures that appropriate project management policies, procedures and standards are established and communicated throughout the organization. The lead is responsible for improving the maturity of the portfolio, financial and performance management processes in the organization to improve the maturity of the COE.

Responsibilities:

Strategic Planning

  • Develop and Own Annual Roadmap: Craft and manage the annual roadmap, ensuring alignment with business objectives and strategic goals.

  • Key Milestones and Dependencies: Establish and communicate key release milestones and dependencies.

  • Stakeholder Collaboration: Collaborate with key stakeholders to ensure alignment and buy-in for the annual roadmap.

  • Monitor Roadmap Accuracy: Continuously monitor and manage changes to the roadmap to maintain its accuracy and relevance.

  • Compliance Adherence: Ensure the COE adheres to compliance with applicable corporate and divisional policies and procedures.

Pre-Release Planning

  • Communicate Key Dates: Communicate important dates and dependencies to involved parties, ensuring alignment across systems.

  • Budget Confirmation: Obtain financial information and confirm the appropriate budget is in place.

  • Risk and Issue Management: Manage issues, risks, and decision-making within an effective timeframe to achieve desired outcomes across all Product and Integration Teams.

Release Execution

  • Monitor Progress: Conduct weekly demand and ecosystem calls to discuss overall release timelines and monitor progress.

  • Timely Approval of Deliverables: Ensure all release deliverables are approved in a timely manner.

  • Financial Management During Releases: Proactively work with Domain Portfolio Managers and Project Managers to approve invoices, review IT Statements of Work, and track invoices against third-party Purchase Orders.

  • Drive Production Deployments: Lead production deployment activities across the COE and with integration partners.

Qualifications

Qualifications

  • Bachelor’s degree + 8 years’ experience, Masters plus 7 years of experience or PHD plus 3 years’ experience.

  • Experienced in strategic planning and critical thinking.

  • 3+ years of work experience including IT project portfolio, program, financial and performance management.

  • Ability to prepare and present executive level presentations, communicate, and persuade Business and IT executives.

  • PPM (Clarity) tool experience.

  • Excellent written and oral English communication skills.

  • Experience with agile delivery model and tools including Jira and Confluence

  • Experience in Salesforce program delivery including custom development and managed package implementations.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

  • This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Salary: $117,500 - $223,500

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