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Stantec Account Manager in NORTH BAY, Ontario

Account Manager - ( 240001VU )

Description

Stantec’s Mining, Minerals and Metals team is creating the foundation of our energy future. We are mining the critical minerals needed to build solar panels, wind turbines, and electric vehicles. We are designing the mines of the future with new and innovative technology. We are designing sustainable mines that integrate renewable energy and have closure plans that benefit local communities.

We’ve built a flexible work environment focused on your career goals and aspirations. You’ll find yourself working with leaders in underground mining, mineral processing, mine water management, and sustainability at one of the world’s top 10 design firms.

Join us as we assist mining companies in getting mined materials to communities around the globe.

Your Opportunity

These roles can be based in any Mining, Minerals and Metals office location in North America, Latin America, or Australia.

We are excited to announce our Mining, Minerals and Metals team has three separate opportunities for Account Managers. These Account Managers will be aligned with one of our key global Mining clients. We are looking for senior professionals who have experience in growing the business, leading cross functional teams, delivering projects and working with our clients.

As an Account Manager you will dedicate your time with a key client to help deepen our relationship, understand their needs and challenges better, provide more tailored solutions and engage with other Business Operating Units (BOU’s) when appropriate to help sustain and grow our business.

The expectation is this role is focused and accountable for the growth of their account and will work on various client projects in sponsorship, senior review capacity or as a part-time project management role, with a target of 30% billable time.

Your Key Responsibilities

Client Development and Fostering Relationships

  • Develops more relationships at higher levels of client organization, maintaining zippering between client and account team.

  • Build strong internal relationships to sell expanded services and achieve overall annual account growth and performance targets. Hold regular account management meetings with the team to review progress and metrics but are focused on relationships and new future opportunities for growth.

  • Support the account team and Stantec project teams through client service issues to ensure we maintain our client net promoter score.

  • Work with and rely upon the support of administrative and marketing personnel to ensure efficient administration and reporting.

  • Be an active thought leader and have an online presence that aligns with a part of the client’s business interests.

Decision Making and Impact

  • Contributes to and participates in the strategic business planning for the global Mining, Minerals and Metals business line or business center.

  • Manages financial targets and grows net revenue for accounts.

  • Understands and applies key business knowledge through research of capital plans, operating budgets, strategic direction, and client needs.

  • Participates in short and long-range planning, establishing organizational priorities. Prepare the annual account management plan in alignment with the business line strategic plan, and client growth goals.

  • Research and understand the client’s 5-year corporate plan and develop the account growth strategy to grow the wallet share.

  • Identify significant strategic opportunities that could significantly impact Stantec’s business in 3-5-year window.

  • Familiar with the breadth and depth of Stantec services. Identify critical client personnel for contact and have appropriate Stantec cross-BOU and executive leadership engaged in fostering the relationship.

  • Understand and evaluate Stantec’s competitive position with the client, major competitors, and potential partners.

  • Demonstrates a commitment to safety.

Sales

  • Identify upcoming opportunities for both negotiated acquisition and competitive pursuits.

  • Participate in go/no-go evaluations and identify actions to improve scores throughout the pursuit process.

  • Leads and/or supports key client-specific strategic positioning and proposal efforts.

  • Negotiate appropriate terms and conditions and profitable rates in collaboration with Stantec BOU/BL Leaders.

  • Manage the account plan progression, sales funnel, and opportunity status through Stantec Internal Systems (Pipeline, BI Analytics, etc.).

  • Manage M&BD budgets to obtain target sales, capture rate, and ROI.

Develop the Next Generation of Account Managers

  • Coaches, mentors, and provides client‐specific training to junior account managers, sub-account managers and client service staff on current accounts and other accounts.

  • Introduces regional/junior account managers and client service staff to contacts at all levels of the client’s organizations.

  • Develop others to support account management succession.

Qualifications

Your Capabilities and Credentials

  • Demonstrate knowledge of mining policies and trends, especially in the jurisdictions where the client operates.

  • Familiar with the breadth and depth of Stantec service offerings and geographic footprint.

  • Have considerable professional experience in managing Tier-1 mining client relationships globally.

  • Is flexible, curious, and willing to assist the owner in matters beyond the normal services provided.

  • Is forward-thinking, anticipates outcomes of current events and deviation from project goals, and advised on possible solutions.

  • Ideally have preexisting relationship and experience with the client; experience developing and leading successful teams that delivers excellent services and solutions to our clients’.

  • Demonstrated experience in building and leading effective teams, delivery of integrated services, and contract negotiation.

  • Excellent written and verbal communications skills, including ability to convey complex issues to a variety of audiences.

  • Strong work ethic, people leadership skills, and desire for team success.

  • Preference for geographical base in a location where the client is active, or willingness to relocate.

  • Active participation in professional organizations and communities.

  • Ability to work under minimal supervision with broad guidelines.

  • May provide direct supervision; acts as an advisor and may become actively involved, as required, to meet schedules and resolve problems.

Education and Experience

  • Minimum of four years of experience managing various regional or global accounts.

  • At least 15 years of relevant professional consulting experience, demonstrating progressive responsibility, leadership roles and client focused roles.

  • Holds senior to executive level relationships within the targeted account. Understands Stantec resources within the Account Management body of knowledge and systems.

  • Leads by example in delivering Stantec’s Values-We Put People First, We Do What is Right, We are Driven to Achieve, We are Better Together.

This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.

Stantec is a place where the best and brightest come to build on each other's talents, do exciting work, and make an impact on the world around us. Join us and redefine your personal best. #FeelingEnergized

Benefits Summary: Regular full-time and part-time employees will have access to health, dental, and vision plans, a well-being program, health care spending account, wellness spending accounts, group registered retirement savings plan, employee stock purchase program, group tax-free savings account, life and accidental death & dismemberment (AD&D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage, and paid time off.

Temporary/casual employees will have access to group registered retirement savings plan, employee stock purchase program, and group tax-free savings account.

The benefits information listed above may not apply to union positions because benefits for such positions are governed by applicable collective bargaining agreements.

Primary Location : Canada-Ontario-North Bay

Organization : BC-1561 Mining-CA Management

Employee Status : Regular

Job Level : Individual Contributor

Travel : Yes, 25 % of the Time

Schedule : Full-time

Job Posting : Jun 27, 2024, 6:33:16 AM

Req ID: 240001VU

Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, color, religion, sex, national origin, age, marital status, genetic information, disability, protected veteran status, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with local, state and federal laws and regulations and ensures equitable opportunities in all aspects of employment. EEO including Disability/Protected Veterans

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