Job Information
TEKsystems Remote Patient Navigator/Member Outreach in Norfolk, Virginia
Remote Patient Navigator/Member
Outreach
Fully remote with equipment provided!! Must be able to work any scheduled shift during business hours!
You’ll enjoy…
Hours –5:00 AM – 6:00 PM MST (8:00 AM EST - 9:00 PM EST ) ; must be able to work an 8 hour assigned shift Monday - Friday
Competitive Pay
Opportunity to work for a large medical insurance provider!
A day in the role…
· Will perform an outreach calling campaign for members eligible for the program
· Agents will follow a script and conduct phone calls to addresspatient needs in an open-ended way.
· Types of assistance provided include appointment scheduling,obtaining referrals or test results, medication assistance, activities of daily living, and social determinants of health.
· Will also address health plan and drug plan satisfaction byanswering questions related to benefit coverage or connecting patients to mailorder pharmacy services.
Necessary Skills and Strengths:
Call Center | Health Plan Knowledge
Core Experience:
· 2+ Call Center Experience
· 1 year of Medical Office/ Health plan experience
· Outbound customer service
Pay and Benefits
The pay range for this position is $20.00 - $20.00
• Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position will be accepting applications until Dec 5, 2024.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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