Job Information
Old Dominion University Office Assistant in Norfolk, Virginia
Posting Details
Working Title Office Assistant
Position Number HR4471
Department CTR ORIENTATION RETENTION & EXPLOR
Location Norfolk, VA
Type of Position Hourly
Type of Job Hourly/Wage
EEO Category F Administrative Support (Clerical & Sales)
Job Description
To provide administrative support for the Center for Orientation, Retention, and Exploration ( CORE ), including telephone and office reception. To screen students for Academic Advising appointments, answer questions via phone and email about orientation, retention, and exploration. To schedule appointments and registration via phone calls and in person. To provide assistance to the Office Manager to include working with financial transactions.
Type of Recruitment
Knowledge, skills and abilities
Working knowledge of general office practices and equipment.
Working knowledge of effective customer service and problem resolution techniques.
Working knowledge of Microsoft Office products.
Excellent oral and written communication skills.
Excellent time management and organizational skills.
Demonstrated ability to handle multiple tasks simultaneously.
Demonstrated ability to work as a part of a team and work with minimal supervision.
Demonstrated ability to perform detailed work with numerical data, and to make mathematical calculations rapidly and accurately.
Demonstrated ability to manage files, schedules and clerical systems.
Demonstrated ability to independently draft correspondence and manage complex calendars.
Special licenses, registration or certification
None
Education or training
None
Level and type of experience
Some experience providing customer service in a professional office environment.
Some experience working with financial statements and budgets.
Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)
Some training or education in office management and PC-based software programs or related field.
Working knowledge of University and state policies and procedures (travel, leave, and payroll).
Some experience with Banner.
Some experience in student services in higher education preferred.
Conditions of Employment
N/A
Annual Salary/Hourly Rate Salary commensurate with education and experience
Posting Detail Information
Job Requisition Number S02823
Job Open To General Public
Open Date 12/02/2024
Close Date
Open Until Filled Yes
Special Instructions Summary
n/a
Criminal Background Check The final candidate is required to complete a criminal history check.
College Home Page
Department Home Page https://www.odu.edu/orientation-retention-exploration
Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141.
Alternative Hiring Process
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process.
To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter.
To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information.
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
Resume
Cover Letter/Letter of Application
Optional Documents
