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Medical Receptionist

Location: Onsite in Norfolk (VA Beach Blvd)

Experience Level: Intermediate

Employment Type: 4 month contract to hire

Salary: $18-19 per hour

Hours: M-F 8-5pm

Description:

Normal day for the medical receptionists are answering phone calls, checking patients in and out, and assisting patients with any questions that they may have. They work tasks in the EHR systems (AllScripts and EPIC) such as scheduling appointments for patients, faxing orders into the system from providers or that they receive from patients, and handling requests from providers for patient information and records. They will also be verifying insurance, collecting co-pays, and updating demographics.

Responsibilities-

Answer telephones.

Triage & direct phone calls to appropriate individual or area.

Enter patient information into IDX system.

Schedule appointments.

Process patients at check in & check out.

Prepare charts for office hours

Assure appropriate referrals are in place for each Date of Service.

Verify insurance information for assigned patients.

Follow-up with referring physician &/or patient if referral is required

Forward messages to physicians and staff in Allscripts

Schedule surgeries for assigned doctor in a timely manner including obtaining all required authorizations

Perform other duties as assigned, according to the individual departmental needs.

Patient Volume: between 20-30 patients per day

Additional Skills & Qualifications:

1. Medical receptionist / patient registration experience - 1-2 years

2. Allscripts and IDX experience is preferred. If not, EMR experience

3. Health insurance knowledge

4. Great phone etiquette

5. Great customer service

6. Computer skills

7. Being able to communicate with a diverse population

Skills

patient registration, Medical terminology, EMR, Customer service oriented

Additional Skills & Qualifications

Strong Customer Service experience

Strong computer skills

Someone who can pick up quickly

Great personality and able to get along with others

Professional communication

Able to multi-task between answering phones, checking patients in, and navigating through the systems

Computer savvy

Strong health insurance knowledge

Ability to handle stress and bad days / unhappy patients

Someone who is highly reliable - really focused on time & attendance right now

Apply Now!

Pay and Benefits

The pay range for this position is $18.00 - $19.00

• Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Norfolk,VA.

Application Deadline

This position will be accepting applications until Jan 10, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.