Job Information
City of Norfolk, Virginia Billing Specialist II (Accounting Technician II) in Norfolk, Virginia
Billing Specialist II (Accounting Technician II)
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Billing Specialist II (Accounting Technician II)
Salary
$41,231.00 - $67,207.00 Annually
Location
VA 23513, VA
Job Type
Permanent Full-time
Job Number
12672
Department
Community Services Board
Division
Administration
Opening Date
11/20/2024
Closing Date
12/1/2024 11:59 PM Eastern
Description
Benefits
Questions
Description
Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.
The Norfolk Community Services Board (NCSB) provides treatment, support, and education to the community mental illness, substance use disorders, intellectual/developmental disabilities, and housing and homelessness. Norfolk CSB provides services to persons in acute crisis as well as integrated, person-centered, and recovery-oriented programming for persons needing assistance and support stabilizing in the community.
Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. The NCSB seeks team members interested in providing skilled services in a public service environment and dedicated to supporting a positive work and treatment environment. Please join us as we provide hope and recovery opportunities for the people we serve.
The NCSB is seeking a Billing Specialist II (Accounting Technician II) to perform entry-level professional work processing Behavioral and Mental Health insurance claims and possible insurance payment posting. This includes claims follow-up.
Departmental Hiring Salary Range: $41,231 - $47,415
Essential Functions
Essential functions include but are not limited to:
Performs fee for service billing functions in an EHR system in a timely manner. Involves processing and reviewing services in a timely fashion in order to meet unit deadlines.
Runs reports and queries to prepare and/or review recorded service entries and perform quality assurance verifications.
Research insurance denials, rejections and problem accounts; resolves discrepancies, requests adjustments and refunds.
Electronically and manually processes claims/bills to insurance companies; [contractual agencies and self-pay consumers.
Posts adjustments and payments to consumer accounts; verifies receipts against Accounts Receivable; researches and resolves discrepancies.
Updates consumer and recorded services data in an EHR system.
Provides excellent customer service to consumers, staff, third party payers and other agencies related to billing and reimbursement issues in person, via telephone and/or in writing.
Assists in the accumulation and review of financial data to be used in preparation of budgets, reports, and general financial management activities.
Assists in preparation of financial and procedural reports and narratives.
Operates computer, calculators, telephones, copy, fax machine, and other general office equipment.
Maintains systems in accordance with departmental policies and procedures.
Other duties as assigned.
Education/Experience
Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with six months/one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.
Two years experience in bookkeeping or accounting.
Additional Information & Requirements
Signing Bonus: This position is eligible for a one-time $5,000 signing bonus for new hires.
Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
Retirement
If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.
NOTE:
The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.
Non-City
Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.
01
The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
I understand and will answer the following supplemental questions completely and thoroughly.
02
Are you a current or previous City of Norfolk employee?
Yes - I am a current City of Norfolk Employee
Yes - I am a previous City of Norfolk Employee
No - I am not a previous or current City of Norfolk employee
03
If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A."
04
Please select the highest level of education you have completed.
High School Diploma/GED
Some College (6 months or more)
Vocational/Technical Degree
Associate's Degree
Bachelor's Degree
Master's Degree or higher
05
Do you have experience working in a team environment?
Yes
No
06
If yes, to the above question, please briefly describe your experience.
07
Do you have medical payment posting experience?
Yes
No
08
Do you possess State, Federal or Third-party medical billing experience?
Yes
No
09
Please provide the name, email address, and phone number of your current or most recent supervisor
10
Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.
11
Please indicate your veteran status. (A copy of your long form DD-214 may be required)
I am not a Veteran
I am a Veteran
I am a Disabled Veteran
Required Question
Agency
City of Norfolk
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