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Assistant Director - Cultural Facilities, Arts & Entertainment

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Assistant Director - Cultural Facilities, Arts & Entertainment

Salary

See Position Description

Location

Norfolk, VA

Job Type

Permanent Full-time

Job Number

12359

Department

Cultural Facilities, Arts & Entertainment

Opening Date

11/14/2024

Closing Date

1/15/2025 11:59 PM Eastern

• Description

• Benefits

• Questions

Description

Dive into the heart of arts, culture, and entertainment in Hampton Roads with SevenVenues, the City of Norfolk's Department of Cultural Facilities, Arts and Entertainment! We're the epicenter of unforgettable experiences, offering exceptional entertainment services, managing iconic venues like Scope Arena and Chrysler Hall, and fostering a thriving artistic community. As SevenVenues, we connect residents and visitors alike to Norfolk's rich cultural tapestry, enriching lives through diverse performances, inclusive community events, and captivating public art. Join us as we create, inspire, and celebrate – it's more than entertainment, it's an experience.

The Assistant Director will be a dynamic and visionary leader who values frequent interaction and collaboration with others and has the ability to provide both levity and practical perspectives. This results-oriented individual will be emotionally intelligent and approachable with advanced cultural competencies that lead to a harmonious professional environment. Decisive and business-minded with a sense of adventure and passion for the entertainment and arts, the Assistant Director will be a champion of justice, equity, diversity, inclusion, and access. A tactician and coalition-builder, this individual will have the ability to work in an intense environment, prioritizing tasks and responding to the needs of others with critical thinking, tenacity, and resiliency. The Assistant Director will be receptive to new ideas, opportunities, and innovation while effectively leveraging organizational, human, financial, and technological resources. The Assistant Director will have the ability to organize and motivate other people to accomplish goals, create a sense of order and direction, and gain active participation among a variety of stakeholders fostering a culture of trust and accountability.

The Assistant Director will be responsible to assist the Director in the management, programming, and operation of the City's cultural, sports and entertainment facilities. These facilities include the following:

• Scope Arena: An approximately 11,000 seat capacity sports and entertainment facility.

• Chrysler Hall: An approximately 2,500 seat performing arts venue that is home to a vibrant Broadway series among many other events.

• Harbor Park: An approximately 12,000 seat AAA baseball stadium that is home to the Norfolk Tides, the top affiliate of the Baltimore Orioles of Major League Baseball and 2023 National Champions. Harbor Park does host other events such as occasional concerts and public gatherings.

• Harrison Opera House: An approximately 1,600 seat performing arts facility that hosts touring shows, and various private events.

• Wells Theater: An approximately 650 seat performing arts venue. Currently the home to the Virginia Stage Company.

• The Attucks Theater: An approximately 620 seat performing arts venue. Originally known as the Apollo of the South, this National historic landmark host two vibrant jazz series as well as numerous touring shows, comedians, and other events.

• Outdoor Events: In addition to the indoor venues, the DCFAE has the responsibility of permitting, and managing outdoor events hosted by the city.

• MacArthur Memorial: MacArthur Memorial is a museum and research center that showcases the life and military career of Army General Douglas MacArthur and honors those who have served in the United States Armed Forces.

Additional information about the department can be found at www.sevenvenues.com.

Essential Functions

Essential functions include but are not limited to:

• Provides leadership, supervision, and guidance for the managers of Marketing, Booking, Event Management, Operations, Engineering, Food and Beverage Service, Box Office, Accounting and Administrative Office Management.

• Monitors event status and approves financial settlements, reviews status of event promotion, ticket sales, and production details.

• Assists with event financial settlements and disbursement of event revenue. Prepare and review a variety of reports, contracts, and correspondence.

• Prepares and manages the departmental budget by assembling the budget for submittal. Monitors all departmental budgets, including revenue, expenses, and profits.

• Research and identify prospective events by communicating with promoters, agents, and other facilities to book events, initiating lease agreements and tracking the progress of events though the settlement stage.

• Draft and review offers for events on behalf of Seven Venues and maintain a high-level understanding of the specific goals of the Department.

• Develop and mentor staff and make hiring recommendations; progressive discipline and handle related personnel actions.

• Maintain an organizational culture of teamwork, accountability, safety, and trust characterized by proactive decision-making, open communication, and strategic fiscal management.

• Champion the principles of equity, diversity, inclusion, and access to support an organizational culture that respects different perspectives and nurtures an environment of empowerment at all levels.

• Demonstrate continuous efforts to improve and maintain efficient operations, streamline work process, and work cooperatively and jointly to provide quality seamless customer service.

• Embrace and support additional strategic vision and leadership responsibilities as needed.

• Required knowledge of supervisory and general management principles and practices; ability to plan, organize, manage, supervise, and understand the work of diverse professional and technical personnel in operation management.

• Serve in the capacity of Director in Director’s absence; Perform other duties as assigned.

Education/Experience

Work requires specialized knowledge in a professional or technical field. Work requires professional level of knowledge of a discipline equivalent to that which is acquired in a Master's degree-level of study in public or business administration, facility management or a related field and a minimum of three years’ experience in managing public assembly facilities, preferably in a multi-facility department.

Five years' experience in a related field, preferably in a management capacity; or an equivalent combination of education and experience.

The preferred candidate will possess:

• A master's or bachelor’s degree with professional certification(s)

• Certified Facility Executive (CFE) or similar certification

Additional Information & Requirements

Work Location: 201 E. Brambleton Ave., Norfolk, VA 23510

Work Hours: 40+ hours per week, 9:00 am – 5:00 pm. Must be able to work flexible hours including evenings, weekends, and holidays.

This is an Alpha position; incumbent will be required to be on 24hour call during storms and emergencies.

Signing Bonus: This position is eligible for a one-time $5,000 signing bonus for applications received on or after February 22, 2022. The signing bonus will be paid in two (2) increments: $2,500 upon completion of 60 days of employment, and $2,500 upon completion of your probationary period. To receive the signing bonus, you must be an active employee in good standing.

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

• Retirement

  If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

  If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

  NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

• I understand and will answer the following supplemental questions completely and thoroughly.

  02

  Please select the highest level of education you have completed.

• High School Diploma/GED

• Some College

• Technical/Vocational Degree

• Bachelor's Degree

• Master's Degree

• No education listed

  03

  How many years of experience in managing a multi-facility department do you possess?

• Less than 1 year of experience

• 1 to 3 years of experience

• 3 to 5 years of experience

• 5 or more years of experience

• I do not have any experience

  04

  Please indicate your professional years of experience within the entertainment and sports industry?

• Less than 2 years of experience

• 2 to 4 years of experience

• 4 to 6 years of experience

• 6 or more years of experience

• I do not have any experience

  05

  How many years of experience do you have providing operational oversight of the development and/or coordination and administration of a budget?

• Less than 2 years of experience

• 2 to 4 years of experience

• 4 to 6 years of experience

• 6 or more years of experience

• I do not have any experience

  06

  Please describe your experience preparing and administering budgets. Please indicate the revenue and expense amount of your budgetary experience.

  07

  How many years of experience do you have managing and evaluating the work performance of others.

• Less than 2 years of experience

• 2 to 4 years of experience

• 4 to 6 years of experience

• 6 or more years of experience

• I do not have any experience

  08

  Please describe your experience writing and/or executing entertainment related contracts. Include in your response contract types, e.g., staffing, artist, service agreements, etc.

  09

  Please describe your experience in event settlements.

  10

  Are you a Certified Facility Executive or hold a similar certification?

• Yes

• No

  11

  Please list your professional certifications and/or describe any technical training you have taken in the past two years or are currently pursuing.

  12

  This position requires a proficient level of computer skills. Please select the response that best describes your computer skill level, including using Microsoft Office.

• I do not have any experience with Microsoft Office.

• Beginner

• Intermediate

• Advanced

  13

  Rate your experience with MS Excel (applicants may be subject to a skills assessment).

• None

• Novice

• Intermediate

• Advanced

  14

  Are you currently a resident of Norfolk, Virginia?

• Yes

• No

  15

  This position requires Norfolk residency within 6 months of hire. Are you able to meet this requirement?

• Yes

• No

  16

  Are you a current or previous City of Norfolk employee?

• Yes - I am a current City of Norfolk Employee

• Yes - I am a previous City of Norfolk Employee

• No - I am not a previous or current City of Norfolk employee

  17

  Please indicate your veteran status. (A copy of your long form DD-214 may be required)

• I am not a Veteran

• I am a Veteran

• I am a Disabled Veteran

  18

  If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A."

  Required Question

Agency

City of Norfolk

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