Job Information
Norton Sound Health Corporation Informatics Specialist in Nome, Alaska
Purpose of Position:
Manage all of the electronic health record and billing activities related to the Laboratory Information System, to include but not limited to set up, updating and training of Laboratory Module, Microbiology Module, and Blood Bank Module. Recommend and implement procedures to increase efficiency and revenue.
Uphold the organizations vision, mission, and corporate values. Demonstrate understanding of and compliance with organizations policies, procedures, code of conduct and work rules.
Essential Functions:
- Work closely with the laboratorians and information systems staff to manage the day-to-day electronic health record operations
- Resolve all billing rejections which occur either through our current processes involving all electronic systems
- Provide support for instrumentation interfacing and connectivity
- Demonstrate personal initiative and accountability while maintaining the departments electronic health record for accuracy
- Assist management with the implementation, upgrades and on-going maintenance of the Laboratory Information System and integrated electronic health record
- Assume a leading role in the training of staff in the use of the Laboratory Information System
- Travel to village clinics to implement and maintain laboratory instrumentation
- Perform other duties as assigned
Personal Traits:
All Norton Sound Health Corporation employees are expected to consistently demonstrate the organizations values: integrity, cultural sensitivity and respect for traditional values, continual learning and improving, compassion, teamwork and pride. Employees are expected to demonstrate integrity, professionalism, accountability, cooperation with and consideration of others.
Required Knowledge:
All Norton Sound Health Corporation employees are expected to have general knowledge of typical office technologies such as computers, printers, copiers, fax machines, and typical office software.
Job Specific knowledge is listed below:
- Knowledge of Laboratory and Interdepartmental functions
- Knowledge of Laboratory billing programs, processes and procedures
- Knowledge of Laboratory Specific Modules (training provided by various sources.)
Required Skills and Abilities:
All Norton Sound Health Corporation employees are expected to have a broad range of skills and abilities centered around a strong patient focus, efficient performance, and teamwork. All employees should have patient/customer service skills, interpersonal skills and good communication skills. All employees should have the ability to manage their time and organize their work to ensure efficient performance. In addition, all employees should have the ability to follow policy, procedure and instructions, actively communicate with their supervisors to ensure understanding and manage their work accordingly. Finally, all employees should have the ability to understand and manage patient/customer confidentiality.
Job specific skills and abilities are listed below:
- Above average computer and office management skills
- Excellent customer service skills
Minimum Requirements
High School Diploma or equivalent
Experience
5 years of information systems training or experience, laboratory training or experience, or general healthcare experience.
Physical Requirements:
Use hands and arms to operate office or clinical equipment
Sit more than half the workday
Stand and/or walk less than half the workday
Bend, stretch, twist, crouch and/or reach
View electronic monitors for prolonged periods of time
Use hands and arms for repetitive motion tasks
Lift or carry unaided less than 25 pounds
Push or pull using up to moderate force
See and hear with normal acuity
Working Conditions:
Work is conducted in a standard office environment as well as a standard clinical environment to include exposure to latex, bio azard or other harmful substances
Work is conducted in a standard laboratory environment
Minimal travel is required (between 5% and 10% of the time)
Travel is required via large aircraft
Travel is required via small (less than 16 passenger) aircraft
NSHC will apply Alaska Native/American Indian (under PL 93-638) and Veteran Preferences.