Easter Seals Jobs

Professional Services Consulting, Associate Manager

General Information

Ref #:

20240039066

Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time

Location:

Noida - India - India

Company Overview

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers #WeAreUKG

Description & Qualifications

Description

This position will provide you with an opportunity to work with cutting-edge technology for an industry leader. At UKG, we’re continuing to expand our product footprint globally, and creating opportunities across APAC. Join us as an Associate Manager and you will be truly accountable for your own success within our business. Your superior communication and presentation skills alongside your knowledge of our Full Suite HCM Solution will ensure your ability to connect with our clients and associates.

As an Associate Manager, you will play a crucial role in supporting your team and ensuring the smooth operation of daily activities. Your responsibilities will involve overseeing resources and ensuring that tasks are completed efficiently to enable a seamless “follow the sun” implementation methodology. This role supports the internal Executive Sponsor for assigned projects, provides leadership throughout the launch cycle, and partners with other departments to deliver a launch experience aligned with, or exceeds expectations.

The team you will be leading will be responsible for implementing UKG’s Full Suite HCM Solution to our customers, globally. You will serve as the delivery lead on UKG engagements by providing oversight to the project team and maintaining impactful relationships with the project team by:

Clearly understanding the portfolio of project requirements and objectives while ensuring project profitability.

Drive consistency and repeatability of project delivery across the business to ensure tasks are completed on-time.

Proactively manage the health of projects thru on-going quality assurance techniques, reporting, and activities.

Maintain a high-level of customer satisfaction while managing customer escalations as required.

Accurately forecasting project staffing needs and work closely to staff projects while maximizing overall staff utilization.

Directly manage Project Management staff to inspire them to achieve their best and provide on-going career development/mentoring.

Identify and implement key improvement initiatives that result in efficiencies and innovations that benefit external and internal stakeholders.

Qualifications

Bachelor’s Degree in a Technical Field; MBA Desired.

8-10 Years of Work Experience; People Management Preferred.

Ambitious Experienced Professional Services Leader with proven Skills.

Strong Project Management Skills and Enterprise Software Experience.

Understanding of Professional Services Operations, including Performance Benchmarks/Levers, Resource Deployment, Staff Development, and Partner Management.

Business-Minded Leader with the Ability to understand Technical Situations and have an Executive-Level Presence and Credibility with Customers.

Demonstrated Experience in Selling Services as part of an Enterprise Software Company.

Outstanding People/Team Management and Communication Skills.

Knowledge of Workforce Management.

Ability to Travel, as needed.

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

View The EEO Know Your Rights poster (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf) and its supplement .

View the Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

UKG participates in E-Verify. View the E-Verify posters here (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.