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Ellis Medicine Clerical Coordinator in Niskayuna, New York

The Respiratory Care Clerk is responsible for assisting with clerical functions which includes, but is not limited to, filing and maintaining patient records, chart assembly, making appointments, reminder phone calls, photocopying, faxing and scanning of reports/results, checking scripts/referrals vs appointments, distribution of incoming and outgoing mail. Handle tracking reports and make charts as needed. Check insurances and handle transportation when needed by patients. Will also be required to answer phone lines, take messages when applicable and handle accordingly. Greet internal & external customers providing assistance based on the request, provide paperwork to incoming patients. Do monthly reports, tables and charts. Maintain office and office supplies to keep office running smoothly. The Respiratory Care Clerk will be required to provide clerical assistance to Respiratory Care, Pulmonary Function Center, COPD Care, Smoking Cessation and Asthma Care as requested.

EDUCATION AND EXPERIENCE REQUIREMENT(S):

  • High school diploma or equivalent required.

  • Previous hospital office experience preferred.

  • Requires basic typing, computing and word processing skills.

  • Analytical, written and verbal communication skills as well as familiarity with medical terminology required.

  • Individual must be professional, courteous with an emphasis on customer service satisfaction, able to work well in a team environment, possess strong computer skills with working knowledge of Microsoft Office products, must possess excellent organizational skills with the ability to handle multiple priorities.

    PHYISCIAL REQUIREMENTS:

    The position is located indoors under normal working conditions. Should be able to push/pull 25 lb., lift/move 15 lb. from floor to table, be able to perform moderately difficult manual manipulations such as using a key board, writing and filing for extended periods of time, must be able to perform tasks which require hand-eye coordination such as data entry, typing and using photo copiers. Mobility requirements may include the ability to sit at a computer terminal or workstation for a prolonged period of time in addition to being able to squat, stand and walk for a reasonable length of time and distance. Sensory requirements include the ability to articulate and comprehend the spoken English language in addition to being able to read the English language.

    PRIMARY RESPONSIBILITIES OF THE POSITION:

  • Knowledge of Microsoft products

  • Knowledge of Soarian & Cerner Millennium

  • Proficiency in Excel - making data tables and formulas, charting, data mining

  • Oversee needs of all MSHC RT Depts.

  • Filing/Faxing

  • Mailing/Labeling

  • Answering telephones, handling voice mails

  • Putting together packets for patient education

  • Mail forms, appointment letters and testing instructions

  • Making/Labeling patient charts

  • Photocopying

  • Inventory and order supplies

  • Making appointment reminder calls

  • Confirm Appointments

  • Calling and rescheduling No Shows and cancellations

  • Scheduling-called or faxed orders or last minute needed appointments

  • Central Scheduling Appts -check & correlate with script for appropriate test & time allotment -all MSHC RT Depts.

  • Call MD office for missing script or information-all depts.

  • Maintains appointment schedule with staff availability in Soarian -for all RT depts.

  • Greet patients & give paperwork

  • Reports scanned into EMR-all depts.

  • Fax test results -all RTdepts then scan into patient electronic chart

  • Review charge sheets, charges, reconciliation of errors

  • Assist RT management with development and implementation of processes and procedure for PFT, Asthma, and COPD programs

  • Archive old files

  • Take minutes of meeting and distribution to attendees

  • Assemble patient lists as needed.

  • Assist in development of list, forms and log sheets and assist in drafting of letters

  • Help develop Reports- list , data tables, graphs

  • Special projects as requested

    Ex. Unite Us-updates web site for AEP, COPD, Tobacco Cessation

    Handles referrals from Unite Us

    MD referral tracking for DSRIP Asthma Education

    Report breakdown of ICD procedures, charges and designate individual and bundles procedures-PFT

  • Handle and oversee Engineering and repair, installation requests

  • Handle and oversee IT service requests, trouble tickets.

  • Pt. Survey data: Excel worksheet tally and table/graph Reports-all depts

  • List of Referring MD’s-multiple depts.

  • Track referrals by MD Providers, Group, Ellis vs Non-Ellis, number of Referrals

    Monthly tables & graphs-multiple depts.

  • Insurance tracking –multiple depts.

  • Track Attendance vs No show/Cancellations & productivity all depts.

  • Procedure Report-numbers ordered, performed, no showed-monthly , yrly comparison

    of previous yrs data- PFT

  • Additional Report Request from Coordinators, Manager and Director

    Ellis Medicine is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex/gender, age, national origin, disability, genetic information, predisposition or carrier status, military or veteran status, prior arrest, or conviction record, marital or familial status, sexual orientation, transgender status, gender identity, gender expression, reproductive health decisions, or domestic violence victim status.

    Salary Range: $15.08-21.87 /hour Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

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