Job Information
Bright Horizons IT Systems Analyst (Hybrid) in Newton, Massachusetts
Responsible for partnering closely with programmers, business analysts, engineers, QA testers, and other key team members to design, build, deploy and support systems. This resource will be involved in engineering, design and application optimization efforts for large client facing transactional systems. Technology focused on, Microsoft Dynamics 365, Azure,Power Platform, Power Apps, .NET, SQL Server, and SSIS etc.
This is a hybrid role in our Newton, MA office.
What you will be doing:
Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Also ensure that requirements are properly translated into technical specifications, clarify requirements, review recommendations and answer questions
Systems Analysis: specifically application, integration and reporting design and analysis of platform integrity.
Systems Evaluation: identify metrics and indicators of system performance and actions necessary for remediation.
Code analysis: Execute tools and evaluate results to ensure code integrity and minimize security risk.
Data Analysis: Ability to analyze data to identify, report or clarify data issues
Develop flow diagrams on the systems process.
Develop and document business requirements through a variety of means such as, but not limited to user interviews, surveys, workflow reviews, research on industry best practices, and user workshops.
Working with Managers to come up with project plans and run the daily and weekly Scrum calls and creating ADO user stories
Work with IT Development team to ensure requirements are properly translated into technical specifications that meet the business needs. Assist IT Development team through design, code, test and deploy to ensure any issues are resolved.
Ensure that all process and documentation are consistent with best practices and Bright Horizons standards for Solution Delivery Life Cycle.
Participate in User Acceptance testing.
Identify areas for improvement in the application delivery process.
Conduct, design and configure product and business configuration for system functionality, and specify data requirement and constraints of surrounding systems. This includes supporting the business teams with UAT validations.
Collaborate and build consensus between technical team and stakeholders working to balance scope, speed to market and available resources
What we hope you bring to the role:
Bachelor's degree in Computer Science or related field, Masters degree preferred
5 years of related work experience required
Preferred:
Experience in writing Business requirements for Microsoft Dynamics or other Customer Relationship Management solutions is highly preferred
Experience and knowledge on applications and integrations using Microsoft Azure and power platform a plus.
Critical Thinking: use logic and reasoning to analyze strengths, weaknesses and alternatives for solution design.
Complex problem solving: ability to evaluate options and make recommendations based on weighted priorities.
Negotiation: Collaborate with business functions to identify business value and work with different teams to prioritize backlogs
Working knowledge of Microsoft Azure, Power Platform, PowerApps preferred
Proficiency in SQL server and ability to conduct SQL queries against relational databases
Ability to quickly learn new systems/software.
Excellent written and oral communication skills.
Strong team player, great interpersonal skills.
Customer service philosophy.
Impeccable organization skills and attention to detail.
Thrives in a fast-paced, constantly changing environment.
Functions effectively under pressure.
Flexibility, willingness to multitask.
Skilled at troubleshooting and resolving issues.
Highly motivated, results-driven and goal-oriented.
Good knowledge on project planning and sprint models
Exposure to Agile Methodologies
Life at Bright Horizons:
Our people are the heart of our company. Because we’re as committed to our own employees as we are to the children, families, and clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Come build a brighter future with us .
HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?
Contact us at bhrecruit@brighthorizons.com or 855-877-6866.
Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO – English (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) and EEO – Spanish (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeosp.pdf) along with information on the Family and Medical Leave Act (FMLA) (https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf) and Employee Polygraph Protection Act (EPPA) (https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf) .
Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com . Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
