Job Information
Adecco US, Inc. Client Experience Associate in Newton, Massachusetts
Client Experience Associate
Bilingual - Spanish/Portuguese
Job Description:
Client Experience Associates will work as part of our Client Experience Team to meet our company objective to provide a superior laundry solution to every customer, every time. This position provides support to our customer base and interacts with all other areas of our company
Duties and Responsibilities:
This is a full-time position, Monday - Friday 8 am to 5 pm.
Phone assist clients with laundry inquiries on our equipment use and payment systems
Create service orders, process refunds, and track revenue via web-based systems
Assists with new account literature generation
Reconciles currency and coin collection to daily collector sheets
Assist with other office, sales and accounting functions as needed
Skills:
Process and detail oriented with strong focus on client service.
Experience with variety of networked systems required, with flexibility to learn new systems.
Strong MS Office Suite experience, primarily Word and Excel, and Microsoft accounting software.
Education and Qualifications:
The ability to communicate fluently in Spanish/Portuguese and English.
Professional, positive manner; a team player
Attention to detail and organized in a fast-paced environment
Calm and professional conflict resolution
Ability to effectively multi task
A high school diploma or GED
Accounting background helpful
Compensation and Benefits
Compensation commensurate with experience: $22.00 - $25.00 Per Hour
Complete benefit package including Medical, Dental and Vision Insurance, Life and Disability Insurance, 9 paid holidays, paid time off and 401k with company contribution.
Pay Details: $22.00 to $25.00 per hour
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Adecco US, Inc.
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