Job Information
Bar Harbor Bank & Trust Consumer/Resi Servicing Specialist in Newport, New Hampshire
Description
Responsibilities (Essential):
Boarding and maintenance on all Consumer & Residential loans.
Maintains customer escrow accounts and pays insurance, including PMI, and/or taxes for all accounts
Maintains, reviews, and implements PMI cancellation requests
Works with customers, via incoming/outgoing calls, or emails, with questions on escrow accounts.
Provides training to new/existing team members
Is a system administrator for Corelogic
Assists with audits required by Freddie Mac
Perform reporting functions for Freddie & FHLB
Serve as a backup for various duties to ensure the department remains functioning at all times.
Perform general data entry for and parameter changes on all Consumer & Residential loans.
Perform customer research as requested by Bank branches or departments.
Provide loan-related guidance to Bank branches and departments as needed.
Identify, review and ensure compliance with the laws and regulations which affect assigned functional areas.
Enthusiastically support the Bank’s Guiding Principles and Brand Behaviors.
Adhere to federal regulatory requirements, such as the Anti-Money Laundering and Bank Secrecy Acts, and all established policies and procedures.
Enthusiastically support the Bank’s Guiding Principles and Brand Behaviors.
Adhere to federal regulatory requirements, such as the Anti-Money Laundering and Bank Secrecy Acts, and all established policies and procedures.
Responsibilities (Marginal):
- Perform other duties as requested.
Required Education & Experience:
Minimum of a high school degree or the equivalent
5 years Banking experience, required.
Demonstrated professional customer relations and communication skills
The ability to receive and understand oral questions and written instructions, and the ability to apply them to assigned job responsibilities.
The ability to analyze, interpret findings and results, and to draw logical conclusions in carrying out day-to-day assignments.
The flexibility to learn and keep current with changing procedures and regulations, varying job assignments, technological advances, and new equipment.
The ability to work as a positive team member in a fast-paced, high-volume environment and to manage multiple assignments.
Working knowledge of Windows-based software programs is required.
Physical Demands and Work Environment:
Physical Demands: General office environment.
Work Environment: General office environment.
Schedule Expectations:
Full time, 40 hour per week.
Required Travel:
This position requires travel on a limited, as-needed basis.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
