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Chief of Staff - Rail Operations

Rail Operations

Job Description:

Forbes List of America's Best Employers 2022, 2023 & 2024

Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets our customers to their destinations on time and we’re looking to hire talented folks with a love of learning to make it all possible.

We are looking for aChief of Staff - Rail Operationsto join our team!

Roles & Responsibilities:

• Works closely with internal Rail departments and other NJ TRANSIT departments to develop and implement strategies for improving safety, reducing costs and maintaining/improving service reliability and efficiency.

• Works with the Capital Planning & Programs and Finance Departments to ensure adequate capital and operating funds are available for safety and state-of-good-repair requirements and to meet other organizational objectives.

• Provides input, and makes recommendations on corporate policy (e.g., safety, fares, service, capital investment, etc.).

• Manages special projects for Rail Operations, including the planning and deployment of Rail Operations service and field support for major events such as sporting and entertainment events, conventions, conferences, dignitary visits, disaster planning and response. This also includes the execution of events related to community and agency partnerships, among other initiatives.

• Leads the execution of projects initiated and sponsored by the SVP of Rail Operations from inception to completion. Responsibilities include designing workflows, preparing reports and presentations, encouraging cross-functional collaboration, ensuring timely delivery, and effectively communicating results to stakeholders, employees, and executives.

• Collaborates closely with Communications and Government and External Affair teams to develop public positions and statements. Represents Rail Operations at meetings with external stakeholders, including the FTA, FRA, PANYNJ, advocacy organizations, and elected officials. Additionally, serves as the liasion on behalf of the SVP/GM of Rail Operations to the EOC/OEM at incident command, prep for board and committee meetings, government policy briefings, and other directives.

• Leads discussion and meetings with NJ TRANSIT senior management and Rail Operations staff on various matters, including employee orientation, communications campaigns, procurement, crew optimization and service recovery efforts.

This Position Supervises:

• Director Rail Ops System Dev

Education, Experience & Qualifications:

• Four-year degree from an accredited University in Liberal Arts, Business Administration, Public Administration, or related field. One (1) year of related work experience can be substituted for each year of education required.

• Minimum five (5) years’ experience in executive administration, project coordination, research, or related areas.

• Experience in public transportation strongly preferred.

• Must be proficient in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.

• Must have experience managing department budgets and addressing headcount-related issues. Additionally, experience supporting senior executive staff, collaborating with external agencies, aligning with business objectives, and handling highly confidential information is required. Strong leadership abilities, a strategic vision, and excellent project management skills are essential for success in this role.

Knowledge & Skills:

• Strong leadership and project management skills.

• Excellent strategic planning and organizational abilities.

• Strong financial acumen and budgeting skills.

• Excellent communication and interpersonal skills.

• Ability to build and maintain relationships with diverse stakeholders.

• Strong problem-solving and decision-making abilities.

• Excellent written and verbal communication skills, including the ability to develop memoranda and presentations effectively.

• Strong organizational and documentation capabilities, including document control and self-auditing, are essential.

• The ability to establish and maintain effective working relationships with diverse individuals, work both independently and collaboratively within a team, and demonstrate leadership and management skills to lead initiatives and make informed decisions are required.

• Strong analytical skills are also necessary to gather, interpret, and apply data for informed decision-making

Certificates, Licenses, Registrations:

• N/A

Working Environment:

• Office or Hybrid per Policy

At NJ Transit, you will enjoy a competitive salary and excellent benefits package:

• Comprehensive Family Health Insurance – Prescription, Dental, Vision

• Flexible Spending Account

• Life Insurance

• Paid Leave 3 YEAR VESTED: Retirement Plan Options:

• 401(a) is a 6% employer contribution.

• 401(k) at least 6% with an additional 3% company match.

• Tuition Assistance

• Qualified Transportation Expense Plan (QTE)

At NJ TRANSIT, diversity and inclusivity are vital to our success as are committed to hiring individuals from diverse backgrounds, experiences, abilities, and veteran status. As an Equal Opportunity Employer, we encourage all qualified applicants to apply and join our team.