Easter Seals Jobs

SR. MGR, BUSINESS SYSTEMS ANALYSIS - COMMERCIAL LENDING TECHNOLOGY

WHAT IS THE OPPORTUNITY?

The Senior Vice President, Senior Manager-Commercial Lending Technology Business Systems Analysis provides leadership through other business systems analysts and leaders in a matrixed environment. The senior manager of business systems analysis is an advanced senior professional, who is fully competent to work at the highest level of all phases of business systems analysis and is responsible for the overall strategy, processes and standards of all facets of business systems analysis across multiple areas. The senior manager of business systems analysis ensures that business systems analysis best practices and use of tools are established and communicated resulting in highest quality software products being introduced in CNB's environment. The senior manager will provide regular directions, mentoring, and coaching to Lead BSAs, Senior BSAs, BSAs, and Associate BSAs, ensuring the success of the team's efforts within his/her reporting structure. This individual will need to establish ongoing relationships and interactions with business unit stakeholders along with the various IT groups including project management, application development teams, API technology, Quality Assurance, data management, information security and infrastructure as well as cross-functional agile teams. The senior manager applies detailed knowledge of business systems analysis concepts, practices and procedures to help determine most effective business system applications approaches to meet overall business needs during project evaluations and engages with all levels of staff and management in the technology and business units to ensure successful high quality solutions are delivered. Sponsors the evaluation of new products and practices for the BSA practice and has them implemented/introduced as appropriate.

What you will do

• Responsible for defining business systems analysis strategies, approaches and execution across various development initiatives and methodologies.

• Develop Business Systems Analysis strategy, methodology, discipline and tools. Drive and improve the BSA team in areas of effectiveness and efficiencies and tools that might improve such in collaboration with the software development, API development and QA teams.

• Focus on continuous BSA practice improvements including usage of appropriate tools, techniques and processes.

• Offer leadership, management, support, training to all BSA Guild Members

• Responsible for Resource management

• Decisions are guided by resource availability and functional objectives and organizational priorities

• Drives and tracks business systems analysts project activities, schedule, scope (based on reporting from Manager or direct report BSAs), and effectively communicates changes to scope and or budget to all appropriate parties.

• May lead large projects with multiple business systems analysts assigned.

• Works with business teams to understand the requirements for future projects

• In conjunction with other technology resource managers and team leads, identify high level solution approaches and submit cost and timing estimates for pre-project initiatives

• Efficiently schedule available resources to develop world class products and services.

• Responsible for leading business systems analyst activities (managers and individual contributors) including managing, training, work allocation, scheduling, planning, and leading projects.

• Provides input to Group Manager on functional or departmental strategy

• Exercises full management authority and may delegate actions to Manager.

• Be an escalation point for all matters related to business systems analysis and operate as a point of contact for the business systems analysis teams.

• Responsible for hiring, reviews, counseling, termination, coaching on performance and development

• Recommends pay actions to Division Group Manager

Must-Have*

• Bachelor's Degree or equivalent

• Minimum 8+ years of experience working in a business/systems analysis or similar function

• Minimum 6+ years of experience working with Information technologies

• Minimum 3 years of experience in Financial Services

• Minimum 8+ years of Managerial experience

Skills and Knowledge

• Strong interpersonal, analytical, problem solving, facilitation, organizational, prioritization, effective decision making, and conflict resolution skills. Ability to negotiate or persuade others in complex situations.

• Superior problem solving, critical thinking, and action-oriented in ambiguous situations.

• Domain expertise in Commercial Lending Technology.

• Ability to work at highest level of business system analysis and provide solutions to most business problems diverse in scope, to serve as resource to others in the resolution of more complex issues.

• Strong data evaluation and data mapping skills as well as interface mapping to databases and multiple internal and external applications.

• Experienced with Databases and capable of writing SQL statements

• Knowledgeable about APIs and API interfaces

• Strong direct people management, leadership, planning, and organizational skills

• Strong written and verbal communication skills with the ability to translate technical information to non-technical audiences and vice versa of various levels in the organization. (e.g., executive, management, individual contributors)

• Ability to communicate and persuade at all management levels.

• Strong problem solving and analysis skills, combined with impeccable business judgment and ability to communicate with highly technical and business management teams

• Demonstrates resilience and flexibility when presented with challenges or changing priorities

• Strong understanding of project management methodologies and procedures.

• Able to lead analysts and plan work in a structured team environment on task and timeline driven work

• Strong people management skills, including an understanding of how to mentor, coach, and develop team members.

• Ability to identify and implement training & development plans

• Ability to build and sustain collaborative and productive relationships with business and technical partners

• Familiar with Business Requirements tools

• Knowledgeable in project management methodologies and procedures.

• Experience working with 3rd party vendor applications

• Experience working in a multi-vendor (outsourced) environment strongly preferred.

• Demonstrated experience in motivating and leading business systems analyst teams

Compensation

Starting base salary: $127,626 - $237,014 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

*To be considered for this position you must meet at least these basic qualifications

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'

ABOUT CITY NATIONAL

We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies.