Easter Seals Jobs

Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

American Express National Bank (AENB) is American Express’ U.S. banking operation serving consumer and small business customers with payments, financing, and savings products. AENB accounts for more than 60% of the overall company’s revenues and net income. AENB HQ drives the administration of programs and services provided by AENB, in partnership with the various businesses, functions and executive officers. The AENB COO Office also plays an enterprise role in driving greater consistency, effectiveness, and efficiency across the first line via its Strategic Planning, Control Management, Program Management, and Governance functions.

The Director, Enterprise and AENB Affiliate Quality Assurance (QA) will be responsible for the design and ongoing execution of American Express’s affiliate QA function. Specifically, this position will shape the validation program across the third-party lifecycle (pre- and post- contract) to assess the effectiveness and consistency of the program execution and its processes.

Responsibilities:

• Oversee the effectiveness of the affiliate management program through a centralized QA program.

• Develop standards, procedures, and processes, as needed, to perform QA testing of the affiliate management program execution to drive consistency and improvement and ensure adherence to the Interagency Guidance on Third Party Relationships: Risk Management.

• Define and manage scope, purpose, and timing for QA.

• Define and manage roles and responsibilities within the execution of QA including resolution of findings.

• Define and manage sampling methodology and create workpaper standards and guidance.

• Define reporting on adequacy of pre- and post-contract process steps to drive consistency of affiliate management across American Express.

• Perform objective evaluation of documentation submitted to verify satisfaction of program requirements.

• Review effectiveness of affiliate management processes and capabilities.

• Lead a team of QA Managers & Analysts

Minimum Qualifications:

• Self-motivated individual who can combine outstanding problem-resolution and critical thinking skills with a business and risk lens.

• Demonstrable ability to take complex technical information and translate it into clear communications (presentations/memos) for a variety of audiences.

• Experience supervising a team including skills assessment, workload management strategies and operating with excellence.

• Strong attention to detail and a proven ability to proactivity identify areas of potential risk and implement processes to control and mitigate that risk.

• Undergraduate degree required. Advanced degree in Business Administration, MIS, Finance, Accounting or related field a plus.

Qualifications

Salary Range: $130,000.00 to $205,000.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

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Job: Banking

Primary Location: US-Utah-Sandy

Other Locations: US-New York

Schedule Full-time

Req ID: 25001094