Job Information
SightMD Surgical Coordinator in New York, New York
Description
A career that changes lives.
SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across New York, New Jersey, Pennsylvania, and Connecticut. With over 127 eye care providers and the convenience of 60 locations, our commitment to delivering unparalleled services is at the heart of everything we do. As we embark on our mission, we are actively seeking teammates who are eager to contribute to our legacy of eye excellence, a tradition that spans more than 50 years.
Position Summary:
As the Surgical Coordinator, you will play a vital role in acting as the liaison between patients, surgical facility, and primary care physicians to make the surgical experience as smooth as possible.
Job Duties & Essential Functions:
Answer phone calls, emails, and in-person inquiries
Schedule all patient surgeries, pre/post-operative appointments, including those with the patient’s primary care physician, ambulatory surgical center (ASC), and surgeon
Arrange patient transportation if necessary
Notify patient of all scheduled appointments
Prepare surgery folders and collect all necessary paperwork prior to procedure
Handle pre-operative testing as needed and directed by Physician
Review and confirm medication list from patients
Collect all pertinent information for upcoming procedure, such as bookings, lens orders, insurance, medical clearance, authorizations, signed consent forms, and transfers to surgical facility
Answer all telephone inquiries from patients, their families, or primary care physicians concerning surgery and/or related concerns
Contact patient after surgery to confirm medication schedule and answer any questions/concerns
Special projects and other duties may be assigned as needed
Required Qualifications:
High School diploma or equivalent
Excellent attention to detail, along with the ability to organize and prioritize workload while managing multiple priorities
Excellent written, verbal, and listening skills
Strong interpersonal, time management, and organizational skills
Ability to work a flexible schedule, including weekends
Above average customer service skills and the ability to remain calm in stressful situations
Preferred Qualifications:
Prior experience in the medical field
Two years relevant surgical coordinator, ophthalmic/optometric, sales experience
Work Schedule:
- Rotating Schedule
Hourly Pay Rate:
- $25.00
Benefits:
We aim to take care of our teammates the same way we take care of our patients. All SightMD employees receive the following benefits:
Medical/Dental/Vision Insurance
Prescription Drug Coverage
Company Paid Term Life Insurance & Long-Term Disability
Supplemental Insurance Benefits
Employee Assistance Program (EAP)
Retirement Plan - 401(k)
Paid Time Off (PTO)
Paid Holidays
Career Development Programs
All benefits are subject to eligibility requirements.
Equal Employment Opportunity Statement:
SightMD is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal, state and local laws.
If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact People Services at peopleservices@sightgrowthpartners.com
