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City of New York Risk Management Specialist in New York, New York

Job Description

About HPD:

The New York City Department of Housing Preservation and Development (HPD) is the nation’s largest municipal housing preservation and development agency. Its mission is to promote quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

HPD is entrusted with fulfilling these objectives through the goals and strategies of Housing Our Neighbors: A Blueprint for Housing and Homelessness, Mayor Adams’ comprehensive housing framework. HPD is committed to reducing administrative and regulatory barriers and make investments to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth

Your Team:

The Office of Housing Access and Stability ( “HAS”) consists of the divisions of Housing Opportunity, Tenant and Owner Resources, Housing Stability, Budget and Program Operations, and Program Policy and Innovation. The mission of the office is to ensure fair, efficient, and transparent access to affordable housing. The Office provides subsidies, placement services, and tools that connect New Yorkers to affordable housing and ensures vulnerable households in subsidized housing have the support they need to be safely housed. Housing Access is committed to expanding housing choices, affirmatively furthering fair housing, and stabilizing the financial health of buildings.

The Division of Program Policy and Innovation (DPPI) will provide support across the Office of Housing Access and Stability (HAS) to coordinate policy development and analysis, support implementation of new rules and regulations, monitor program integrity and compliance, manage the selection of contracts for project-based rental assistance and improve outcomes for program participants beyond affordable housing. Risk Management Specialists in the Regulatory Compliance Unit will ensure federal and local rules are successfully implemented and where possible remediation opportunity is provided to those who fail to meet requirements.

Your Impact:

The Risk Management Specialist will identify and address potential risk for fraud. The Specialist will review and take necessary steps to cases of under-reported income and cases that are referred to the unit from the members of the Housing Access and Stability team. The Specialist will identify discrepancies between third party systems and participant self-reports to determine the necessary steps to reconcile differences. The Team will enable HAS to better streamline operations and prevent program abuse, noncompliance, and willful violations of HPD's Section 8 program rules.

Responsibilities:

The Risk Management Specialist will be responsible for the following:

  • Review participant, applicant and owner provided documents, compare them to data in third party systems to identify discrepancies and seek to resolve them

  • Conduct meetings with participants in the discrepancy resolution process using established protocol to provide opportunities for participant engagement before making a final recommendation

  • Conduct research on system generated reports to proactively identify potential for risk and engage in the appropriate follow up actions.

  • Make recommendations for moving forward with assistance, entering into repayment agreement or subsidy denial or termination based on the research conducted with participants

  • Interpret tax documents and assets and the income generated from them as necessary

  • If there are any discrepancies, use available tools and systems to calculate any overpayments amounts to determine the appropriate next steps.

  • Work closely with various units in the Division to ensure that Section 8 voucher recipients are truly eligible for assistance.

Necessary skills:

  • Strong presentation and interpersonal communication skills.

  • Comfort with technology, including Microsoft Office suite (Word, Excel, Access, PowerPoint)

  • Knowledge of Section 8 and other rental subsidies, and federal, state, and local housing laws and regulations

  • Collaborative and creative orientation for program design and change management

  • Strong research, analytical and organizational skills

  • Attention to detail and ability to follow through on outstanding communication and actions

NOTE: Only those candidates currently serving in the ADMIN Staff Analyst title, or comparable civil service title are eligible to apply.

Qualifications

(1) Completion of 30 semester credits from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA), including 6 credits in accounting; or

(2) A four-year high school diploma or its educational equivalent approved by a State’s Department of Education or a recognized accrediting organization, and two years of satisfactory full-time bookkeeping experience; or

(3) A satisfactory combination of education and/or experience equivalent to "1" or "2" above. College education may be substituted for experience in "2" above on the basis that 15 semester credits from an accredited college may be substituted for each year of required experience. However, all candidates must have a high school diploma or its educational equivalent, and either 6 semester credits in accounting from an accredited college or 6 months of experience as described in "2" above.

To be eligible for placement in Assignment Level III individuals must have, in addition to meeting the minimum requirements, at least one year of experience as a Bookkeeper (40526) or at least four years of satisfactory full-time bookkeeping experience.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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